Retail Supervisor (Picking) @ Changi Business Park

NTUC Fairprice Co-operative Limited; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A grocery retail company is looking for an individual in Singapore to oversee online grocery orders and manage a team of Grocery Shoppers. Candidates should possess a diploma and have at least 2 years of experience in retail or inventory management. The role requires communication skills and the ability to work independently in a fast-paced environment. Flexibility to work 6 days per week, including shifts and weekends, is necessary.

Qualifications

• Minimum 2 years of retail or inventory management experience.
• Basic written and verbal communication skills in English.
• Able to work independently in a fast-paced environment.

Responsibilities

• Monitor and ensure online grocery orders are processed accurately.
• Maintain SOPs for picking, packing, dispatching, and delivery.
• Attend to order-related enquiries by customers.

Skills

Inventory management

Leadership skills

Customer service

Microsoft Office

Education

Diploma/ GCE ‘A’ level/ Higher NITEC/ GCE ‘O’ level

Job description

You are responsible for ensuring online grocery orders are processed accurately and delivered on-time. The job tasks include inventory management, maintaining pick, pack and delivery standards. You need to attend to order-related enquiries by customers. You are also required to supervise and train a team of Grocery Shoppers and Replenishers in ensuring the smooth running of daily operations and manpower rostering.

• Monitoring and ensuring Online grocery orders are processed accurately and delivered on time

• Maintaining SOPs for picking, packing, dispatching and delivery

• Attending to order-related enquiries by customers

• Responsible to ensure proper receiving and issuance of goods

• Perform record-keeping, stock movement control and assist in the return of damaged goods

• Ensure cleanliness and perform housekeeping of the store area

• Ensure safe practices and orderliness of the store area

• Other ad-hoc duties if needed

Job Requirements:

• Diploma/ GCE ‘A’ level/ Higher NITEC/ GCE ‘O’ level with minimum 2 years’ of retail or inventory management experience

• Candidates with no experience are welcome to apply

• Basic written and verbal communication skills in English

• Able to work independently in a fast-paced environment

• Hands-on, service-oriented, and meticulous team player with good leadership skills

• Proficient in Microsoft Office and familiar with smartphones

• Able to carry loads up to 20kg

Other info:

• Must be able to work 6-day work week, rotating shifts, weekends and public holidays