Retail Supervisor

Popular Book Company Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retailer in Singapore seeks a Retail Supervisor to oversee daily operations and manage the retail team at Popular Book Company Pte Ltd. The role requires exceptional customer service skills and a minimum GCE O level with relevant experience. Join a rewarding environment with opportunities for growth and contributing to the company's success.

Benefits

Competitive salary and performance-based bonuses

Comprehensive benefits package

Ongoing training and development opportunities

Collaborative and supportive team culture

Qualifications

• 2 years of experience in a retail supervisory or managerial role.
• Enthusiastic about retail and company's products.
• Proficient in inventory management and store operations.

Responsibilities

• Supervising the daily activities of the retail team.
• Providing excellent customer service and handling inquiries.
• Implementing strategies to improve store efficiency.

Skills

Customer service orientation

Problem-solving skills

Leadership skills

Interpersonal skills

Communication skills

Education

Minimum GCE O level

Job description

About the role

As a Retail Supervisor at Popular Book Company Pte Ltd, you will play a crucial role in ensuring the smooth and efficient operation of a department in our retail stores. This full-time position is responsible for overseeing the retail assistants, providing exceptional customer service to our valued customers and maintaining high standards of department presentation.

What you'll be doing

• Supervising and coordinating the daily activities of the retail team, including scheduling, task allocation, and performance management
• Providing excellent customer service by assisting customers, handling inquiries, and resolving any issues that may arise
• Ensuring that store operations, inventory, and merchandising standards are maintained to the highest level
• Identifying and implementing strategies to improve store efficiency, sales, and customer satisfaction
• Collaborating with the store management team to develop and execute marketing campaigns and promotions to drive customer engagement and increase revenue

What we're looking for

• Minimum GCE O level with 2 years of experience in a retail supervisory or managerial role
• Strong customer service orientation and the ability to provide exceptional customer experiences
• Excellent communication, interpersonal, and leadership skills to effectively manage a team
• Proficient in inventory management, merchandising, and store operations
• Ability to work flexible hours, including evenings and weekends, to meet the needs of the business
• Strong problem-solving and decision-making skills to address challenges and make informed decisions
• Enthusiastic about the retail industry and the company's products and services

What we offer

At Popular Book Company Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work environment. As a Retail Supervisor, you can expect:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including medical and dental coverage
• Ongoing training and development opportunities to enhance your skills and advance your career
• A collaborative and supportive team culture that values teamwork and work-life balance
• Opportunities to contribute to the growth and success of a leading retail company in Singapore

About us

Popular Book Company Pte Ltd is a leading retailer of books, stationery, and educational resources in Singapore. With a rich history spanning over 50 years, we are committed to providing our customers with a wide selection of high-quality products and exceptional service. Our mission is to inspire and empower our customers through the power of knowledge and creativity. Join our dynamic team and be a part of our exciting journey!

Apply now for this exciting opportunity to become a Retail Supervisor at Popular Book Company Pte Ltd.