Retail Supervisor

• Basic Salary up to $3500 + Meal Allowance + Grooming Allowance
• Attractive remuneration package
• Exposure to the travel retail industry

Job Responsibilities:

• Retail supervisors develop operations plans for their teams and make sure those plans are executed.
• Lead, manage and motivate a team of Retail Associates.
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
• Coach and train Retail Associates on GLOB+ system usage.
• Conduct daily briefings to team members before the start of shift duty.
• Provide their team with constructive criticism and help them develop by coaching and teaching different selling-related skills.
• Lead by example and excel in customer service, merchandise knowledge, selling skills, and cashiering.
• Manage and improve the SOP and procedures related to inventory management at the assigned store level.
• Able to multitask while keeping the customer happy and satisfied.
• Excellent customer service and communication skills to meet the company's business objectives and exceed customer expectations.
• Good leadership skills to effectively oversee and manage the team.
• Supervisors may work a variety of hours, including nights, weekends, and holidays.
• Retail supervisors may also be required to attend meetings and conferences.
• Any other ad-hoc assignment or project assigned by your superior.

Job Requirements:

• At least 3 years of travel retail or retail supervisory experience.
• Professional and pleasant personality.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Able to stand for extended periods of time.
• Able to work rotating shifts in the Changi Airport environment.
• Able to work on weekends and public holidays.

Job Reference: QY88RRYV

Send in your updated CV (please include your current salary package with full breakdown and expected salary) to yanping.liu@peopleprofilers.com or call DID 6590 9739.

Your interest will be treated in strict confidence.