Retail Supervisor

People Profilers; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail management company in Singapore is looking for a Retail Supervisor to lead a team and enhance customer service in the travel retail sector. Candidates should have at least 3 years of supervisory experience, strong communication skills, and the ability to manage inventory. The role requires flexibility in working hours, including weekends and public holidays, and includes a competitive salary package with allowances.

Benefits

Meal allowance

Grooming allowance

Attractive remuneration package

Qualifications

• Minimum 3 years of experience in travel retail or retail supervisory roles.
• Maintain a positive attitude and focus on customer satisfaction.
• Able to work rotating shifts in a busy environment.

Responsibilities

• Develop and execute operations plans for retail team.
• Lead, manage, and motivate a team of Retail Associates.
• Conduct daily briefings and training for associates.
• Manage inventory procedures at the assigned store.

Skills

Customer service skills

Team leadership

Communication skills

Merchandise knowledge

Job description

• Basic Salary up to $3500 + Meal Allowance + Grooming Allowance
• Attractive remuneration package
• Exposure to thetravel retail industry

Job Responsibilities:

• Retail supervisors develop operations plans for their teams and make sure those plans are executed.
• Lead, manage and motivate a team of Retail Associates
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
• Coach and train Retail Associates on GLOB+ system usage.
• Conduct daily briefings to team members before the start of shift duty.
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling-related skills.
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering.
• Manage and improve the SOP and procedures related to inventory management at the assigned store level.
• Able to multitask, while also keeping the customer happy and satisfied.
• Excellent customer service and communications skills to meet the company's business objectives and exceed customers's expectations.
• Good leadership skills to effectively oversee and manage the team.
• Supervisors may work a variety of hours that may include nights, weekends, and holidays.
• Retail supervisors may also be required to attend meetings and conferences.
• Any other ad-hoc assignment or project assigned by your superior.

Job Requirements:

• At least 3 years of travel retail or retail supervisory experience.
• Professional and pleasant personality.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Able to stand for extended periods of time.
• Able to work rotating shifts duties in the Changi Airport environment
• Able to work on weekends and public holiday.
• Job Reference QY88RRYV
  

Send in your updated CV (please include your current salary package with full breakdown and expected salary) to [e-mail] or call DID 6590 9739

Your interest will be treated in strict confidential