Retail Store Manager (Orchard Road)

WGT Events & HR Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An esteemed retail store in Singapore is seeking a Sales Assistant. This role involves managing daily operations, building customer relationships, and achieving sales targets. The ideal candidate will have a strong background in luxury retail and a commitment to outstanding customer service, with at least a year of relevant experience. A flexible work schedule, including weekends, is essential.

Qualifications

• Min 1 year of retail experience in luxury goods.
• Strong commitment to customer satisfaction and performance driven.
• Ability to adapt to new products and work autonomously.

Responsibilities

• Manage and responsible for the store daily operation.
• Develop a strong, long-term relationship with new and existing customers.
• Implement and manage actions to improve customer communication and satisfaction.
• Demonstrate in-depth knowledge of the brand and products.
• Develop sales and marketing plan to achieve monthly sales targets.
• Perform ad hoc duties as assigned by the Senior Team.

Skills

Customer Satisfaction

Sales Skills

Communication

CRM Software

E-Commerce Knowledge

POS Systems

Tools

Google Workspace

Job description

Our client is hiring a Sales Assistant for retail store in Singapore. Join the team to share the passion of a world-class silver accessory and work in an international environment.

・Manage and responsible for the store daily operation

・Develop a strong, long-term relationship with new and existing customers

・Implement and manage actions to improve customer communication and satisfaction

・Demonstrate in-depth knowledge of the brand and products to the customers

・Develop sales and marketing plan to achieve monthly sales target

・Perform ad hoc duties as assigned by the Senior Team

・Assist in contacting and managing media interviews with the local media

・Assist with the weekly delivery and buyback operations at the store

Experience and Skills to be valued

・Experience in selling and marketing high-end luxury goods (watches, jewellery, real estate, automobiles, etc.)

・Experience in brand PR and product marketing in Singapore

・Experience in the retail industry of apparel or jewellery as a manager in charge of operations and management

Requirements

・Strong commitment to customer satisfaction and a performance driven attitude with a hunger and thirst for sales and results

・Adapt to learning skills and knowledge with products that is completely new to you

・Min 1 year of retail experience in luxury goods

・Able to work autonomously and independently

・A good team player, a self-starter with strong communication skils

・Extensive background in CRM, E-Commerce, POS, Google Workspace software

・Able to work flexibly on weekends and evenings