Retail Store Manager

ASICS ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global sports brand in Singapore is seeking a Store Manager or Assistant Store Manager to enhance customer experiences, drive sales, and motivate the team. The ideal candidate is passionate about retail and has excellent interpersonal skills. The position offers comprehensive benefits and career growth opportunities in a supportive culture.

Benefits

Career ownership

Feedback-based culture

On-the-job training

Qualifications

• Hands-on mentality with enthusiasm for customer experience.
• Positive can-do attitude.
• Passionate about brand, fashion, and retail.

Responsibilities

• Supervise and motivate sales associates.
• Resolve customer issues and ensure great service.
• Maintain merchandising standards and operational procedures.

Skills

Customer interaction

Sales skills improvement

Problem resolution

Job description

Let’s talk about the role!

We believe that our Store Manager/or Asst. Store Manager have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organization but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Store Manager/or Asst. Store Manager help deliver a memorable retail experience by:

• Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable (For Supervisory role)
• Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs (For Supervisory role)
• Resolve difficult customer issues and escalate to management when necessary. (For Supervisory role)
• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room.

What makes you the perfect Store Manager/or Asst. Store Manager ?

• You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude
• You are passionate about our brand, fashion, and retail in general

What’s in it for you?

We offer comprehensive benefits that encourage career growth, tailored training and well-being for all of our associates.

• Career ownership, enabling you to build your knowledge and experience
• A supportive feedback-based culture where respect and integrity guide us in what we do
• On the job training sessions, we are committed to helping you grow, both professionally and personally

Working days : 5 days / week

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.