Retail Store Associate — Drive Sales & Service Excellence

AR RAYYAN SG PTE. LTD.; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

AR RAYYAN SG PTE. LTD. in Singapore is seeking a Store Assistant to help achieve store targets, run the cash register, and deliver exceptional service to customers in a fast-paced retail environment.

You will assist with stock, merchandising, trainings, and daily store operations, while upholding brand standards and ensuring accuracy of sales data. Availability for evenings, weekends, and holidays is preferred. Previous retail experience and strong communication are desired.

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Ability to use labeling and pricing equipment as well as POS software.
• Ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Assist in achieving store recruiting goals.
• Run Cash Register.
• Drive the achievement of the store’s sale targets while also meeting individual sales goals.
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy.
• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans.
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken.
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner.
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager.
• Keeping the store fully stocked.
• Maintaining the highest level of visual merchandising and store conditions.
• Delivering exceptional sales services for improved customer satisfaction.
• Interacting with customers and identifying their needs and preferences.
• Operating cash registers and point-of-sale machines.
• Receiving and verifying the quality and quantity of new shipments.
• Enforcing in-store security and health and safety procedures and regulations.
• Perform any other duties assigned by the director.

Skills

Retail sales experience

Customer service

Communication skills

Organizational skills

Availability for evenings/weekends

Education

High school diploma

Tools

POS software

Pricing/labeling equipment

Cash register operation

Job description

AR RAYYAN SG PTE. LTD. in Singapore is seeking a Store Assistant to help achieve store targets, run the cash register, and deliver exceptional service to customers in a fast-paced retail environment.

You will assist with stock, merchandising, trainings, and daily store operations, while upholding brand standards and ensuring accuracy of sales data. Availability for evenings, weekends, and holidays is preferred. Previous retail experience and strong communication are desired.