Retail Sales Supervisor

YUN XIANG YUAN SG PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A prominent retail food outlet in Singapore is seeking a Retail Operations Supervisor to ensure smooth daily operations and lead a team to achieve sales targets. The ideal candidate will have at least 2 years of relevant experience in food retail, possess strong leadership skills, and knowledge of food safety standards. This role requires shift work, including weekends and public holidays.

Qualifications

• Minimum 2 years of experience in food retail or F&B operations.
• Ability to supervise and lead a team.
• Knowledge of hygiene and food safety standards is a plus.

Responsibilities

• Supervise daily operations of the retail food outlet.
• Lead and motivate staff to meet sales targets.
• Monitor inventory levels and coordinate with suppliers.

Skills

Leadership

Communication

Customer service

Inventory management

Tools

Microsoft Office

Point-of-sale (POS) systems

Job description

Job Responsibilities:

• Supervise daily operations of the retail food outlet to ensure smooth and efficient service.
• Lead and motivate retail staff to meet sales targets and deliver excellent customer service.
• Manage staff schedules, assign duties, and ensure adequate manpower during peak hours.
• Monitor inventory levels and coordinate with suppliers for stock replenishment.
• Ensure hygiene, food safety, and store cleanliness standards are strictly followed.
• Handle customer inquiries, complaints, and resolve issues professionally.
• Prepare sales reports, monitor KPIs, and provide feedback to management.
• Assist in training new hires and conducting on-the-job coaching.
• Support marketing initiatives such as promotions and in-store displays.

Job Requirements:

• At least 2 years of relevant experience in food retail or F&B operations, with supervisory exposure.
• Strong leadership and communication skills.
• Able to work shifts, weekends, and public holidays.
• Knowledge of food safety standards and hygiene practices is preferred.
• Proficient in basic Microsoft Office tools and point-of-sale (POS) systems.