Retail Sales Specialist

KOSY LIVING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading home renovation firm in Singapore is seeking a Lifestyle Sales Specialist to engage with customers and recommend renovation solutions. You will be responsible for after-sales support and ensuring a seamless customer experience. The ideal candidate has 1–3 years of relevant retail experience and is fluent in Mandarin and English. Attractive commission and career progression opportunities are offered.

Benefits

Attractive commission scheme

Training and mentorship

Career progression opportunities

Qualifications

• 1–3 years of retail sales or customer-facing experience preferred.
• Experience in the interior design, furniture, or home-related industry is a plus.
• Able to work retail hours, weekends, and public holidays.

Responsibilities

• Greet walk-in customers and understand their home renovation needs.
• Promote company products and provide quotations.
• Ensure smooth handover to project/operations teams.
• Maintain the showroom presentation and assist in marketing events.

Skills

Strong communication skills

Sales-driven attitude

Interpersonal skills

Fluent in Mandarin and English

Education

GCE ‘O’ Level or Diploma in any field

Job description

About Kosy Living:
Kosy Living is Singapore's first full-house renovation company, featuring an integrated one-stop marketplace. Our robust international supply chain and unique sales model provide unlimited growth opportunities for employees.

Committed to becoming Singapore's leading home renovation brand, Kosy Living is dedicated to creating exceptional co-living spaces that blend community and comfort. With a 14,000 sqft showroom in Marina Square, we provide a vibrant workplace where operational excellence and customer satisfaction are top priorities.

Job Highlights:

• Basic + Attractive Commission Payout
• Supportive Work Environment
• Full Training Provided
• Convenient Location: Easily accessible by public transport (Esplanade MRT).
• Strong Operational & Marketing Support
• Experienced Professionals Welcome

Job Summary

As a Lifestyle Sales Specialist, you will be the face of the company, responsible for engaging with walk-in customers, understanding their renovation needs, and recommending suitable design or package solutions. You will also provide excellent after-sales support and help ensure a seamless customer journey.

Key Responsibilities

1. Customer Engagement

• Greet walk-in customers and understand their home renovation needs.
• Provide professional advice on products, packages, and services.
• Conduct showroom tours and product demonstrations.

2. Sales & Consultation

• Promote company products, renovation solutions, design services, and ongoing promotions.
• Prepare and follow up on quotations and proposals.

3. Customer Service & Follow-up

• Ensure smooth handover to project/operations teams after sales confirmation.
• Maintain excellent customer relationships with timely follow-ups.
• Handle inquiries, feedback, and resolve complaints professionally.

4. Showroom Operations

• Ensure the showroom is clean, presentable, and well-stocked at all times.
• Assist in setting up promotional displays and participating in marketing events.

Requirements

• GCE ‘O’ Level or Diploma in any field.
• 1–3 years of retail sales or customer-facing experience preferred (experience in interior design, furniture, or home-related industry is a plus).
• Strong communication and interpersonal skills.
• Sales-driven with a positive attitude and willingness to learn.
• Able to work retail hours, weekends, and public holidays.
• Fluent in both Mandarin and English to effectively communicate with diverse stakeholders.

What We Offer

• Basic salary + attractive commission scheme.
• Career progression opportunities in a growing company.
• Training and mentorship provided.
• Dynamic and collaborative team environment.