Retail Sales (Luxury Fashion / Timepieces / Jewellery) - Orchard / MBS / Airport

Quantum Leap Career Consultancy; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading consultancy seeks passionate individuals for luxury retail positions across multiple prestigious locations in Singapore. Candidates will deliver exceptional customer experiences while achieving sales targets. Ideal applicants have service experience, a keen interest in luxury goods, and excellent interpersonal skills.

Qualifications

• At least 2 years of experience in a service-oriented role.
• Strong interest in luxury fashion, timepieces, and jewelry.
• Well-groomed with excellent interpersonal skills.

Responsibilities

• Engage clients in upselling and cross-selling across product categories.
• Strengthen client relationships through effective CRM tools.
• Maintain inventory accuracy and ensure operational excellence.

Skills

Customer Engagement

Upselling

Interpersonal Skills

CRM Tools

Initiative

Job description

*Exciting Career Opportunities with Growth
*Attractive Payout
*Convenient Working Locations

With the luxury retail market booming, our client is seeking passionate individuals to join their luxury retail stores at Orchard, MBS, and Changi Airport! This is your chance to work with a prestigious luxury brand and deliver an extraordinary, personalized experience to clients, promoting the brand’s rich history, craftsmanship, and exceptional quality.

Key Responsibilities

Sales Performance

• Engage clients in upselling, cross-selling, and multiple selling across all product categories.
• Monitor personal sales and consistently achieve performance targets and KPIs.
• Provide valuable customer feedback, especially on newly launched products.

Client Management

• Strengthen relationships with clients, nurturing loyalty through effective CRM tools.
• Deliver exceptional service by offering a personalized and professional touch, ensuring all customer expectations are met.

Store Operations & Maintenance

• Maintain inventory accuracy and ensure the store is visually and operationally impeccable.

Requirements & Qualifications

• At least 2 years of experience in a service-oriented role such as retail, hospitality, airline, or luxury goods.
• Proactive, with a strong interest in luxury fashion, timepieces, and jewelry.
• Well-groomed with excellent interpersonal skills.
• Ability to work independently and take initiative.
• Possess a positive, outgoing personality and a strong desire to engage and learn from clients.