Retail Sales Executive ( Prestige Fashion and Eyewear Brands )

WGT Events & HR Group; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player in luxury retail is seeking a dedicated individual to manage daily store operations and enhance customer experiences at a premier location. This role involves providing exceptional customer service, engaging in upselling and cross-selling, and ensuring the store is well-presented. The ideal candidate will have a passion for the retail industry, strong sales skills, and the ability to work collaboratively within a team. If you thrive in a dynamic environment and are eager to contribute to a high-end shopping experience, this opportunity is perfect for you.

Qualifications

• Minimum GCE O Level with 2 years experience in luxury retail.
• Fluent in English; additional languages are a plus.

Responsibilities

• Manage daily store operations to achieve sales targets.
• Provide excellent customer service and maintain store environment.
• Engage in upselling and cross-selling to enhance customer experience.

Skills

Customer Service

Sales Skills

Team Collaboration

Upselling

Cross-Selling

Basic Computer Skills

Education

GCE O Level

Tools

POS Cash Register

Job description

Job Description:

Luxury Retail Brands

Competitive Basic + Attractive Commission

Team Targets Collaboration

Responsibilities:

• Responsible for the daily store operations to achieve store sales.
• Provides excellent customer service with good maintenance of shopping environment.
• Identifies and handles customers inquiries and concerns in accordance to company and airport (refund) policy.
• Engage and capitalize in upselling and cross-selling to customers.
• Operates POS cash register and handles various payment mode with accuracy.
• Ensure that store presentation is well maintained with store replenishment and clean fixtures.
• Assist in sales plans execution and participation in conjunction of marketing events and promotion programs.
• Communicates feedback gathered through in-store activities to store management.
• Any other ad hoc duties assigned.

Requirements:

• Minimum GCE O Level with at least 2 years of relevant experience in high end fashion/luxury industry or in similar capacity.
• Comfortable working in Changi Airport on retail shift hours, including weekends and public holidays (5 work days per week).
• Passion in retail industry with good selling skills.
• Fluent in English; additional spoken languages are a plus.
• A good team player with a pleasant personality.
• Positive attitude with willingness to learn.
• Possess basic computer skills.