Retail Sales Associate (Sportswear Brand)

LI NING (SINGAPORE) INTERNATIONAL TRADING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading athletic sports brand in Singapore is seeking energetic Sales Associates to enhance customer experiences and grow with the team. This role involves engaging with customers, providing product knowledge, and maintaining store standards. Ideal candidates will possess strong communication and customer service skills, with opportunities for those with prior sales experience.

Benefits

Sales Commission

Sales Incentive

Training provided

Medical Benefits

Annual Leave

Uniform provided

Staff discount

Qualifications

• Excellent communication skills are essential.
• A few years of sales experience preferred.
• Cheerful attitude and ability to upsell required.

Responsibilities

• Greet and direct customers and answer inquiries.
• Maintain inventory by managing stock levels and displays.
• Provide exceptional customer service and manage returns.

Skills

Communication

Customer Service

Sales Skills

Flexibility

Tools

POS Systems

Job description

We are a professional athletic sports footwear and apparel brand from China since 1990. We are looking for energetic team members to join us and grow with us!

Job Descriptions

• Greet and direct customers

• Provide accurate information (e.g. product features, pricing and after-sales services)

• Answer customers’ questions about products/services

• Building rapport through conversation and honest recommendations

• Assisting in maintaining the store room and setting up merchandise displays on the sales floor

• Cross-sell and upsell products

• Ensure racks are fully stocked

• Manage returns of merchandise

• Coordinate with the team to provide excellent customer service (especially during peak times)

• Inform customers about discounts and special offers

• Inviting the customer to join a loyalty program if there is one

• Provide customer feedback to the Store Manager

• Stay up-to-date with new products/services

• Maintaining the store cleanliness

Requirements

• Familiarity with POS (point of sale) systems and the ability to learn new technologies

• Excellent communication skills

• Cheerful working attitude

• Outstanding customer service skills

• Ability to work a flexible schedule

• Ability to upsell

• Candidate with a few years of sales experiences and visual merchandising experience will be considered for a senior role

• Ability to work under a fast-paced working environment

Benefits
Sales Commission
Sales Incentive
Training provided
Medical Benefits
Annual Leave
Uniform provided
Staff discount