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A leading athletic sports brand in Singapore is seeking energetic Sales Associates to enhance customer experiences and grow with the team. This role involves engaging with customers, providing product knowledge, and maintaining store standards. Ideal candidates will possess strong communication and customer service skills, with opportunities for those with prior sales experience.
We are a professional athletic sports footwear and apparel brand from China since 1990. We are looking for energetic team members to join us and grow with us!
Job Descriptions
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about products/services
Building rapport through conversation and honest recommendations
Assisting in maintaining the store room and setting up merchandise displays on the sales floor
Cross-sell and upsell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Inviting the customer to join a loyalty program if there is one
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Maintaining the store cleanliness
Requirements
Familiarity with POS (point of sale) systems and the ability to learn new technologies
Excellent communication skills
Cheerful working attitude
Outstanding customer service skills
Ability to work a flexible schedule
Ability to upsell
Candidate with a few years of sales experiences and visual merchandising experience will be considered for a senior role
Ability to work under a fast-paced working environment
Benefits
Sales Commission
Sales Incentive
Training provided
Medical Benefits
Annual Leave
Uniform provided
Staff discount