Retail Sales Associate (RWS) [Open to anyone from diverse sales environment)

COACH SINGAPORE PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Join a leading design house as a Sales Associate where you will contribute to sales goals and enhance customer experience. We seek individuals who are passionate about fashion and customer service, with the opportunity for growth within the retail environment. If you thrive in a dynamic atmosphere and enjoy building relationships, this position is for you.

Qualifications

• Passionate about fashion retail and service industry.
• Experience in retail preferred for senior position.
• Flexible with work schedule including nights and weekends.

Responsibilities

• Contribute to achieving store goals in sales and productivity.
• Build long-term relationships with clients and deliver excellent service.
• Use communication tools to stay informed about performance.

Skills

Client Service

Communication

Attention to Detail

Interpersonal Skills

Job description

DO YOU HAVE THE SALES DRIVE IN YOU? ARE YOU SELF-MOTIVATED? THEN WE ARE IN SEARCH FOR TALENTS LIKE YOU!

We are open to any candidates from various sales environment backgrounds, and not just limited to fashion.

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Senior Sales Associate/ Sales Associate (Various locations)

Primary Purpose: You contribute to achieving store goals in sales, productivity, and service by utilizing selling skills, and Service training. You will be responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations. You represent COACH to the consumer, acts as an ambassador of the brand, and ensures customer needs are consistently exceeded.

The successful individual will leverage their proficiency to...

• Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity

• Tailor approach to different customers by reading cues

• Build long-term relationships with clients, such as loyalty program (Clienteling)

• Services all customers according to the Coach approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor

• Participates as a team member and encourages team to meet and exceed performance standards

• Consistently uses Coach Communication tools to remain informed of individual performance, store performance and company information.

The accomplished individual will possess...

• Individual who are passionate about fashion retail and service industry

• Open to any candidates from various sales environment background, not limited to fashion

• Individual with retail experience may be considered for senior position

• Enthusiasm, optimism and interpersonal savviness

• Good eye for detail and fashion sense

• Excellent client service and communication skills

• Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays