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An established industry player is looking for a Retail Sales Associate to join their dynamic team in Bedok. This role offers flexible hours and the opportunity to engage with customers, providing expert advice on golf products while ensuring an exceptional shopping experience. You will be responsible for achieving sales targets, managing inventory, and maintaining store operations. This position not only offers a friendly working environment but also comes with attractive benefits such as health insurance, performance bonuses, and opportunities for career advancement. If you're passionate about retail and customer service, this is the perfect opportunity for you!
MST GOLF (SINGAPORE) PTE LTD is hiring a Full time Retail Sales Associate role in Bedok, Singapore. Apply now to be part of our team.
MST GOLF (SINGAPORE) PTE LTD is hiring a Full time Retail Sales Associate role in Bedok, Singapore. Apply now to be part of our team.
Job Responsibilities:
Customer Service Excellence
Engage customers with expertise by providing 1-to-1 personalized advice on golf equipment, accessories, apparel and services based on customers' needs and preferences
Create a memorable shopping experience by providing exceptional level of customer service that exceeds customer expectations and always be approachable and gracious in all customer interactions
Handle inquiries and complaints professionally and resolve customers’ concerns with patience and efficiency to ensure customer satisfaction
Sales Commitment
Achieve or exceed weekly sales target, proactive in promoting products that suit customer needs and cross-selling complementary goods and services to boost sales
Execute in store marketing and promotional displays based on company’s guidelines and support local golf sales events
Demonstrate product knowledge and continuous learning for latest golf products, trends, and promotions to service customers’ inquiries
Inventory Management
Monitor stock levels to ensure shelves are always well-stocked, tidy, and reflect accurate inventory levels to avoid customer dissatisfaction
Conduct regular inventory checks and assist in cycle counts and annual stock takes to maintain inventory accuracy and prevent shrinkage
Assist in coordinating with stock merchandisers and report low-stock or overstock situations to the team to support inventory management.
Store Operation & Safety
Maintain store cleanliness to ensure the store is clean, organized, and presentable to reflect the brand's professionalism and attract customers
Maintain merchandise in accordance with company’s visual merchandising guidelines. Actively participate in all merchandising activities including, but not limited to, daily stock maintenance, product transfers, and folding clothes.
Support operational efficiency and to assist with opening and closing duties, including cash handling and securing the premises.
ILG Membership
Register new members: Actively encourage customers to sign up and assist them through the registration process
Promote ILG membership benefits: Educate customers on the advantages of ILG membership, such as exclusive discounts, events, and perks
Build customer loyalty: Cultivate long-term relationships through personalized service and follow-ups to encourage repeat business
Requirements:
At least 1 year in a similar role within the retail industry
Proven experience in achieving sales targets and KPIs
Strong clients focus with an ability to build lasting relationships
Exceptional verbal and presentation skills
Positive, collaborative, and goal-oriented team member
Friendly, professional demeanour with effective communication
Ability to perform well in a fast-paced environment
Demonstrates punctuality, honesty, and discipline
Self-motivated, driven, and open to feedback
Able to commit to rotating shifts (opening & closing hrs)
Benefits:
5 Days Work Week / Orchard Area
Attractive Commission + OT + Incentive + Performance Bonus
Career Advancement
Health Insurance + Medical & Hospitalization Insurance + Life Insurance + Personal Accident Insurance
Up to 14 days Annual Leave
Sick Leave Benefits + Statutory Leave Benefits
Friendly Working Environment + Teamwork Environment
*Want to know more about us? Please click the link here: https://youtu.be/6cC0kesEVwQ
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