Retail Outlet Manager

Skechers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading footwear retailer seeks a Store Manager in Singapore. You will achieve sales objectives, manage and train a team, and ensure top-notch customer service. Applicants should have at least 'O' level qualifications, retail experience, and a passion for service excellence.

Benefits

5-Day Work Week

Variable Bonus

Store-based Commission

Medical and Dental Insurance

Employee Discount

Free Uniform Shoes & Attire

Qualifications

• Candidates with at least 'O' level qualifications.
• Retail experience required.
• Strong passion for customer service.

Responsibilities

• Achieve sales and qualitative objectives for Skechers stores.
• Manage and motivate the team.
• Train and coach staff according to company directives.

Skills

Sales-driven

Customer service passion

Interpersonal skills

Communication skills

Team leadership

Microsoft Office knowledge

Education

'O' level qualification

Job description

Job Highlights:

• 5-Day Work Week

• Variable Bonus

• Store-based Commission

• Medical and Dental Insurance

• Employee Discount, Free Uniform Shoes & Attire

Job Responsibilities:

• Achieve both the sales and qualitative objectives set for Skechers stores.

• Build, motivate and manage the team, define and build the necessary structure.

• Establish plans and allocate the daily tasks to team members.

• Manage, train and motivate the team.

• Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the team of store staff.

• Train and coach the store staff to respond in a manner that corresponds to company directives.

• Organize and optimize the smooth running of the store in accordance with the service directives.

• Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries.

• Define the optimal delivery plan (frequency/cost/product availability) and optimize the stock holding areas.

• Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required.

• Any other ad hoc duties assigned.

Requirements:

• Candidates with at least 'O' level qualifications.

• Sales-driven and results oriented.

• Strong passion for customer service.

• Relevant experience in the retail industry.

• Good interpersonal and communication skills.

• Energetic and motivated with a positive mindset.

• Able to lead and motivate the team.

• Good knowledge of MS office tools.

• Able to work on rotating shift, weekends and public holidays.