Retail Outlet Manager

Skechers Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to lead a passionate team in achieving sales goals and enhancing customer service. This role involves motivating staff, managing daily operations, and ensuring the store runs smoothly. Ideal candidates are sales-driven with a strong commitment to customer satisfaction and possess excellent leadership skills. Join a vibrant retail environment where your contributions will directly impact the success of the store and the satisfaction of customers. If you thrive in a fast-paced setting and are eager to make a difference, this opportunity is perfect for you.

Qualifications

• Candidates must have at least 'O' level qualifications.
• Relevant experience in the retail industry is required.

Responsibilities

• Achieve sales and qualitative objectives for Skechers stores.
• Manage, train, and motivate the store team effectively.
• Optimize store operations and ensure adequate stock levels.

Skills

Sales-driven

Customer service

Interpersonal skills

Communication skills

Team leadership

Motivation

Education

'O' level qualifications

Tools

MS Office

Job description

Job Responsibilities:

• Achieve both the sales and qualitative objectives set for Skechers stores.
• Build, motivate and manage the team, define and build the necessary structure.
• Establish plans and allocate the daily tasks to team members.
• Manage, train and motivate the team.
• Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the team of store staff.
• Train and coach the store staff to respond in a manner that corresponds to company directives.
• Organize and optimize the smooth running of the store in accordance with the service directives.
• Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries.
• Define the optimal delivery plan (frequency/cost/product availability) and optimize the stock holding areas.
• Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required.
• Any other ad hoc duties assigned.

Requirements:

• Candidates with at least 'O' level qualifications.
• Sales-driven and results oriented.
• Strong passion for customer service.
• Relevant experience in the retail industry.
• Good interpersonal and communication skills.
• Energetic and motivated with a positive mindset.
• Able to lead and motivate the team.
• Good knowledge of MS office tools.
• Able to work on rotating shift, weekends and public holidays.