Retail Operations Specialist

Purpose & Overall Relevance for the Organisation:
Reporting to the Director, Retail and Franchise Operations, South-East Asia, this role is responsible for supporting the initiatives within Retail and Franchise that maximize profit and underpin the wider channel strategy.

Key Responsibilities

Project Management

• Coordination for assigned project initiatives to ensure the delivery of project plans on time and within agreed objectives
• Track progress of ongoing initiatives, managing key stakeholders to be keep to the objectives and required timing
• Training of users
• Enhancement/ optimization of initiatives and processes

Store Operations / General Support

• Review of Country and Cluster Retail KPIs (weekly, MTD, YTD) and identify trends; communicate with the Country teams to further understand the opportunities/challenges around the data; and work with the SEA Retail and Franchise team on recommendations to address such Risks/Opps
• Work cross-functionally with SEA (Merchandising, Membership, VM, among others) to provide solutions to Country opportunities/challenges
• House of Retail (Training, Refresher, Implementation in partnership with Country Ops, Feedback to EM re: Enhancements based on Relevance to Market)
• Act as a single point of contact for retail initiatives and gathering of best practices for the cluster, escalating and scaling these further where applicable
• Timely reporting on the measurable outcome of these moments, campaigns or product launches to fuel a process of continuous improvement and target achievement
• Support the building off of channel priorities and initiatives
• Support the creation and launch of store tactical incentives to drive specific KPI outcomes
• Support the SEA and Country Operations team to create project plans and initiatives that directly drive our net sales and move the retail formula in a meaningful way
• Support all other initiatives assigned which lead into Retail and Franchise results

Key Relationships

• SEA/Country
• SEA Retail and Franchise team
• SEA Country Retail team
• SEA GM and Finance
• SEA Brand and Marketing Activation
• EM: Excellence Team

Knowledge, Skills And Abilities

• Advanced user of MS Office suite of products
• Fluent in English
• Excellent Coordination and communication skills
• High level of attention to details
• High level of Retail knowledge and experience

Requisite Education And Experience / Minimum Qualifications

• University or College Degree
• 2 years of relevant functional experience, ideally with direct Retail experience and exposure to project management/coordination
• Understanding of Retail, Finance, Control
• Industry experience in Sports/Fashion/FMCG

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.