Retail Operations Manager

STARSDECO92 PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A retail company in Singapore is seeking a candidate to oversee daily store operations, lead and train staff, and ensure compliance with policies. The role involves managing sales performance, inventory, vendor relations, and supporting business growth initiatives. Experience in retail management and strong leadership skills are essential.

Responsibilities

• Oversee daily store operations to ensure efficiency and compliance with company policies.
• Lead, motivate, and train retail staff to deliver excellent customer service.
• Manage staff scheduling, performance, and development.
• Monitor sales performance and implement strategies to achieve sales targets.
• Ensure proper inventory management, stock control, and timely replenishment.
• Handle vendor relations, including sourcing, pricing, and negotiating terms.
• Maintain store cleanliness, safety, and compliance with regulatory requirements.
• Analyze operational reports and recommend improvements for productivity and cost control.
• Handle customer feedback and resolve issues effectively.
• Support business growth initiatives, promotions, and marketing activities.

Job description

Key Responsibilities:

• Oversee daily store operations to ensure efficiency and compliance with company policies.
• Lead, motivate, and train retail staff to deliver excellent customer service.
• Manage staff scheduling, performance, and development.
• Monitor sales performance and implement strategies to achieve sales targets.
• Ensure proper inventory management, stock control, and timely replenishment.
• Handle vendor relations, including sourcing, pricing, and negotiating terms.
• Maintain store cleanliness, safety, and compliance with regulatory requirements.
• Analyze operational reports and recommend improvements for productivity and cost control.
• Handle customer feedback and resolve issues effectively.
• Support business growth initiatives, promotions, and marketing activities.