Retail & Operations Management Lead

FINIX WEAR; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading gender-fluid lifestyle fashion brand in Singapore seeks a Retail & Operations Management Lead to oversee daily store operations and enhance customer experience. Ideal candidates have at least 2 years of retail experience, strong leadership skills, and a passionate approach to community building. This role involves managing inventory, team performance, and driving brand engagement both online and offline.

Benefits

Hands-on experience in a growing brand

Leadership and career development opportunities

Collaborative and inclusive culture

Supportive team environment

Qualifications

• Minimum of 2 years of experience in retail, sales, or customer-facing roles.
• Organised and detail-driven, with confidence in leading small teams.
• Ability to create a space of trust and respect.

Responsibilities

• Lead day-to-day store operations and team performance.
• Oversee inventory and stock flow across channels.
• Drive in-store activations and community engagement.

Skills

Retail experience

Customer service skills

Team leadership

POS system familiarity

Content creation

Tools

Shopify

Adobe Creative Suite

Canva

Capcut

Job description

Finix is Singapore’s leading gender-fluid lifestyle fashion brand, blending comfort, style and ease through our signature athflow aesthetic. Designed to move with you – from a workout to a hangout, every day to your next holiday – Finix is more than fashion; we are a movement rooted in self-discovery, self-expression and community. We’re now seeking a proactive, independent and people-focused Retail & Operations Management Lead to oversee daily store operations, shape the customer experience, and help bring our brand to life both in-store and online.

What You’ll Do

- Lead day-to-day store operations, team performance and customer experience.

- Oversee inventory, stock flow and ensure alignment across retail and online channels.

- Manage partner coordination, sales reporting and brand communications.

- Handle online order fulfilment, customer service, and stock accuracy.

- Support content creation and marketing efforts across social, eDMs, PR, and SEO.

- Drive in-store activations, events, and community engagement.

- Represent the brand and store with initiative, leadership, and ownership.

Who You Are

- Minimum of 2 years of experience in retail, sales or customer-facing roles.

- Familiar with handling POS systems

- Organised, detail-driven, and confident leading small teams and making on-the-ground decisions.

- A people-person who values connection, ownership and doing things with heart.

- Act with integrity and responsibility, creating a space of trust and respect.

- Bonus: You’re familiar with handling Shopify, content creation/editing tools such as Adobe Creative Suite/Canva/Capcut, or retail analytics.

What You’ll Gain

- Hands-on experience in a fast-growing, purpose-driven fashion/lifestyle brand.

- Leadership and career development opportunities in retail and brand management.

- A collaborative, inclusive culture that values creativity, flow, and open communication.

- A supportive team environment where you'll be guided-not left to figure things out alone.

To Apply

Email your CV and a short cover letter/email telling us why you would like to work with Finix and what drew you to this role to [e-mail].