Retail Operations Admin

Sheng Siong Group Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking a Retail Operations Support candidate to assist with administrative processes for new store setups and monitor e-commerce activities. Ideal candidates are diploma holders, self-motivated, and able to multitask in a fast-paced environment. Proficiency in Microsoft Office and bilingual skills in English and Mandarin are preferred. Location is at Mandai Link.

Qualifications

• Diploma holder with no experience in any discipline are welcomed to apply.
• Good team player, self-motivated, and possess a pleasant disposition.
• Able to multitask and handle stress in a fast-paced environment.

Responsibilities

• Handle administrative processes for new store setups.
• Prepare and submit applications for relevant licenses and permits.
• Monitor online orders and customer inquiries.
• Update product listings and promotional information.

Skills

Team player

Self-motivated

Service orientation

Multitasking

Stress management

Proficient in Microsoft Office

Bilingual in English and Mandarin

Education

Diploma

Job description

Responsibilities

Retail Operations Support

• Handle administrative processes required for new store setups.
• Prepare and submit applications for relevant licences and permits (e.g., SPF, SCDF, HDB, Town Council or other regulatory bodies as required).
• Compile documents and information needed for inspections, approvals, and compliance submissions.
• Support in arranging contractors and service providers for operational readiness.
• Maintain timelines and checklists to ensure all pre-opening tasks are completed promptly.
• Prepare reports or forms required by Operations.
• Liaise with Outlet Managers/government agencies on operational updates, follow-ups, and issue resolution.

E-commerce Support

• Monitor online orders, delivery timelines, and customer enquiries.
• Update product listings, pricing, and promotional information across online platforms.
• Coordinate with Operations on stock availability and order fulfilment.
• Track e-commerce performance metrics and highlight discrepancies or operational issues.

Communication and Coordination

• Work closely with internal departments such as HR and Finance.
• Draft memos and updates for Operations.
• Maintain proper filing and records of contracts, licences, and operational documents.
• Carry out any other tasks assigned by management to support overall operations.

Requirements

• Diploma holder with no experience in any discipline are welcomed to apply
• Good team player, self-motivated, service oriented and possess a pleasant disposition
• Able to multitask, handle stress in fast paced environment and work within timeline
• Proficient in computer software for office applications such as Microsoft Word, Excel, and PowerPoint
• Bilingual in English and Mandarin is preferred to liaise with contractors and internal stakeholders

Work Location: Mandai Link