Retail Manager - Retail/MNC/S$5000

CLARIST RESOURCES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A global leader in the travel retail industry is seeking a Retail Operations Manager to oversee operations across multiple locations. This role emphasizes innovation, customer satisfaction, and team development, providing a dynamic environment for retail professionals. Ideal candidates will have a degree and 5+ years in travel retail or FMCG, showcasing strong leadership and customer service skills.

Qualifications

• Minimum 5 years experience in travel retail or FMCG managing multi-store operations.
• Proven leadership skills with a strong focus on customer service.
• Ability to adapt in dynamic environments while achieving business objectives.

Responsibilities

• Oversee travel retail operations across multiple locations.
• Drive sales growth through strategic analysis and stock management.
• Lead merchandising, inventory control, and loss prevention initiatives.

Skills

Leadership

Interpersonal Skills

Customer Service

Sales Analysis

Education

Diploma or Bachelor's Degree in a related field

Tools

MS Office

Excel

Job description

Join a global leader in the travel retail industry, renowned for its commitment to providing exceptional shopping experiences to travelers. With operations spanning multiple international hubs, the company places a strong emphasis on innovation, customer satisfaction, and team development, making it a dynamic environment for professionals in retail.

Key Responsibilities

• Oversee travel retail operations across multiple locations.
• Drive sales growth through strategic analysis and stock management.
• Ensure service excellence and compliance with customer service standards.
• Lead merchandising, inventory control, and loss prevention initiatives.
• Recruit, train, and coach retail teams, fostering performance excellence and professional growth.
• Plan and manage team work schedules to ensure optimal coverage.

Requirements

• Diploma or Bachelor's Degree in a related field.
• At least 5 years of experience in travel retail, retail, or FMCG managing multi-store operations and large teams.
• Proven leadership and interpersonal skills, with a passion for customer service.
• Proficiency in MS Office and Excel for sales/inventory analysis.
• Demonstrated ability to adapt in dynamic environments while achieving business objectives.

Interested applicant, kindly submit full-detailed resume to [e-mail]

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