- RETAIL MANAGER NEEDED @ CHANGI/EAST AREA -

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Manager to oversee operations in the Changi/East area. This role requires strong leadership skills to manage a retail team, drive sales, and ensure adherence to company standards. You will be responsible for monitoring KPIs, managing stock levels, and leading performance development initiatives. With an attractive salary package and benefits, this position offers the opportunity to thrive in a fast-paced retail environment while making a significant impact on team performance and customer satisfaction.

Benefits

Annual Leave: 18 to 20 days

Medical, Hospitalization, Surgery & Dental Insurance

Performance bonuses based on individual & company performance

Qualifications

• Min 5 years’ experience in travel retail or managing large multi-store teams.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee daily operations across multiple airport terminals.
• Manage retail team performance and ensure adherence to company SOPs.
• Drive sales and profitability through stock control and trend analysis.

Skills

Leadership

People Management

Communication Skills

Customer Service

Microsoft Office

Education

Diploma in any field

Job description

? RETAIL MANAGER NEEDED @ CHANGI/EAST AREA ?

? RETAIL MANAGER NEEDED @ CHANGI/EAST AREA ?

Location : Changi Area Salary: $5000 to $5500

Job Description

• Oversee daily operations across multiple airport terminals
• Manage retail team performance and ensure adherence to company SOPs
• Drive sales and profitability through stock control, trend analysis, and forecasting
• Lead merchandising, store events, and POS performance improvements
• Monitor KPIs such as sales, productivity, inventory, and shrinkage
• Handle customer queries professionally per company and CAG policies
• Work closely with merchandising/logistics teams on stock levels and replenishment
• Lead investigations into loss prevention matters
• Oversee recruitment, training, and performance development of the retail team
• Conduct performance reviews and coach staff to meet KPIs and service goals
• Manage work schedules and staff coverage across outlets
• Support store operations such as stock take, renovations, and store openings
• Min Diploma in any fields
• Min 5 years’ experience in travel retail, FMCG, or managing large multi-store teams
• Strong leadership, people management, and communication skills
• Passionate about customer service and team development
• Proficient in Microsoft Office

? Attractive Salary Package + Benefits ?

• Annual Leave: 18 to 20 days
• Medical, Hospitalization, Surgery & Dental Insurance
• Performance bonuses based on individual & company performance

Victoria Wong An An R23118298 Recruit Express Services:13C6614