Retail Manager

DD PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is seeking a Shop Manager to oversee daily operations, maximize sales, and ensure excellent customer service. The role involves managing staff, stock preparation, and compliance with company policies. Candidates should thrive in fast-paced environments, multitask effectively, and be prepared to work weekends. Competitive salary offered.

Qualifications

• Required to work on weekends.
• Ability to manage shop operations and staff.
• Experience in cash handling and administration.

Responsibilities

• Manage day to day running of the shop for optimum profit.
• Report to the Area Manager on shop and staff concerns.
• Motivate and support shop staff.

Skills

Ability to work in a fast-paced environment

Multitasking skills

Job description

Responsibilities:

• To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.
• To report to the Area Manager regarding all shop and staff concerns.
• To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.
• To demonstrate excellent customer service and promote good practices within the shop.
• To meet required performance standards and targets.
• To motivate and support shop staff.
• Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.
• To comply with the company’s policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.
• To ensure that confidentiality is maintained at all times.
• To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.
• To plan staff hours and schedule off days, annual leave and replacement off days.
• To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner.
• Key holder of shop.
• Ad hoc duties as required.

Requirements:

• Ability to work in a fast-paced environment.
• Ability to multitask.
• 6 day work week.
• Required to work on weekends.