Retail Management Trainee (Fast Track Career Progression)

Simon Consultancy Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company is seeking Management Trainees to develop in retail operations through extensive training and exposure. The program includes hands-on experience in sales, customer service, and leadership development aimed at progressing towards management roles. Candidates should possess a degree in Business Management and be enthusiastic about achieving sales targets in a fast-paced environment.

Qualifications

• Must have a Degree in Business Management or related discipline.
• Sales oriented and passionate for achieving of sales targets.
• Possess effective interpersonal skills and love to interact with people.

Responsibilities

• Managing sales targets, monitoring performance and customer feedback.
• Coaching Sales Associates and ensuring professional standards of customer care.
• Conducting staff appraisals and organizing inventories.

Skills

Interpersonal Skills

Salesmanship

Entrepreneurial Sense

Education

Degree in Business Management or related discipline

Job description

Programme Progression:

Management Trainees are required to successfully perform the following roles as part of their

progression with the company in retail operations:

Customer Service Executive ->Senior Customer Service Executive -> Supervisor -> Training

Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager

The Program

Phase 1: Retail Exposure Program Trainees will undergo OJT by assigned buddy and perform the

roles of sales/service professional and Shop Manager. Following are some hands-on skills that

trainees will have to be competent at:

• Shop Tour - Understanding the trading areas

• Selling Floor - Display standards, color coordination of products etc

• Stock Room - Inventory Management

• Pricing & Product Knowledge

• Promotion & Sales Process

• Customer Service Standards

• Sales / Targets Achievement

• People Management and Development

• Documentation and procedures

Phase 2: Leadership Development Program Leading & Coaching Sales Associate in the retail outlets

for the day-to-day sales and operations duties

• Managing sales targets including setting and monitoring of sales targets

• Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.

• Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing

• Managing visual display

• Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.

• Quarterly presentations to the Operations Team and Management

Requirements:

• Must have a Degree in Business Management or related discipline

• Willing to work retail hours

• Willing to work in a fast-paced environment.

• Possess effective interpersonal skills and love to interact with people from all walks of life

• Sales oriented and passionate for achieving of sales targets

• Possess good salesmanship and sense of entrepreneurship

Only Shortlisted will be notified.