Retail Lead / Assistant

CRZTALES; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A creative retail company in Singapore is seeking a Retail Lead / Assistant to manage order processing, customer service, and conduct live-selling sessions. Ideal candidates will have a positive attitude, crafting skills, and basic knowledge of social media platforms. Full-time position with benefits including gym access and team bonding events. Training will be provided.

Benefits

Gym and pool use

Team bonding events

Annual retreat

Qualifications

• Able to work independently and as part of a team.
• Must be able to work on Saturdays.
• Crystals knowledge is beneficial but not necessary.

Responsibilities

• Ensure timely fulfillment of e-commerce orders.
• Assist with retail operations and customer service.
• Conduct engaging TikTok LIVE sessions to generate sales.

Skills

High initiative and positive attitude

Skilled in handicrafts and product assembly

Basic knowledge of computer software and social media platforms

Experience with TikTok LIVE

Tools

MS Office

Google Software

Excel

Job description

Retail Lead / Assistant (Full Time)

About

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

Our vision is to become a global leader in providing enchanting crystal experiences that empower individuals to manifest their dreams and connect with the beauty of nature. Through quality crystals, innovative designs, and a commitment to customer delight, we aim to be the go-to destination for those seeking inspiration, serenity, and transformative experiences with crystals.

Job Responsibilities

• Order Processing : Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction.
• Fulfill Customer’s Orders & Customisation Request
• Retail Operation & Customer Service : Assist with the retail floor on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
• Handicraft works : Assist in assembling and crafting unique crystal-related products while ensuring high quality and workmanship for customers.
• TikTok LIVE Hosting : Conduct engaging live-selling sessions to showcase products, interact with customers and generate sales.
• Packing: Package products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• E-commerce Operation Support : Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
• Daily Housekeeping Duties
• Other Ad-Hoc Duties as Assigned

Job Requirements

• High initiative and positive attitude, able to work independently and as a team
• Skilled in handicrafts and product assembly
• Basic knowledge computer software and social media platform (Instagram, MS Office, Google Softwares, Excel) is required
• Experience with TikTok LIVE is a plus
• Crystals knowledge is not necessary but will be beneficial
• Training will be provided
• Must be able to work on Saturdays
• Full time position with 5.5 work days per week

Benefit

• Gym and pool use
• Team bonding (eg. bbq night, movie outing, karaoke and pizza etc)
• Annual retreat

At CRZtales, we're committed to more than just work. We're dedicated to fostering an environment where we not only excel professionally but also embrace life outside the office. Join us in achieving the perfect work-life balance as we grow together!

We look forward to hearing from you!

Any further enquiries do email us at [e-mail]