Retail Lead / Assistant

Creative For More; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the retail sector is seeking a Retail Lead / Assistant in Singapore. This full-time role involves order processing, customer service, and assisting in crafting unique products. Candidates should have a positive attitude, initiative, and skills in handicrafts. Join a vibrant team with perks such as gym access and team bonding activities.

Benefits

Gym and pool use

Team bonding events

Annual retreat

Qualifications

• Ability to work independently and as part of a team.
• Skilled in handicrafts and product assembly.
• Basic knowledge of computer software and social media platforms required.

Responsibilities

• Ensure timely fulfillment of e-commerce and social orders.
• Assist with retail operations and provide customer service.
• Conduct TikTok LIVE selling sessions.

Skills

Initiative

Teamwork

Handicrafting

Customer Service

Social Media Knowledge

Tools

MS Office

Google Softwares

Excel

Job description

Retail Lead / Assistant (Full Time)

Job Responsibilities

• Order Processing : Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction.
• Fulfill Customer’s Orders & Customisation Request
• Retail Operation & Customer Service : Assist with the retail floor on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
• Handicraft works : Assist in assembling and crafting unique crystal-related products while ensuring high quality and workmanship for customers.
• TikTok LIVE Hosting : Conduct engaging live-selling sessions to showcase products, interact with customers and generate sales.
• Packing: Package products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• E-commerce Operation Support : Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
• Daily Housekeeping Duties
• Other Ad-Hoc Duties as Assigned

Job Requirements

• High initiative and positive attitude, able to work independently and as a team
• Skilled in handicrafts and product assembly
• Basic knowledge computer software and social media platform (Instagram, MS Office, Google Softwares, Excel) is required
• Experience with TikTok LIVE is a plus
• Crystals knowledge is not necessary but will be beneficial
• Training will be provided
• Must be able to work on Saturdays
• Full time position with 5.5 work days per week
• POSITION OPEN FOR LOCAL SINGAPOREANS ONLY. Foreigners need not apply.

Benefit

• Gym and pool use
• Team bonding (eg. bbq night, movie outing, karaoke and pizza etc)
• Annual retreat