Retail Assosciate

Red Dot Running Company; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Staff discounts

Career growth

Supportive team

Job summary

Red Dot Running Company in Singapore is seeking a Retail Associate to be at the heart of the store, delivering genuine conversations with customers and helping runners find the right gear for their goals.

You will handle POS transactions, restock and display gear, assist with inventory, answer product questions, pack online orders, and contribute to a friendly, high-energy team environment with flexible shifts.

Qualifications

• Retail experience is a plus but not required.
• Friendly, approachable vibe and genuine care for customer service.
• Solid communication skills.
• Team-oriented; thrives in busy periods.
• Willing to work evenings, weekends, holidays.
• Comfortable with everyday tech like Microsoft Office and Google Workspace.

Responsibilities

• Welcome customers and help them find the right gear for their goals.
• Handle transactions at POS quickly and accurately.
• Maintain store appearance with restocking and displays.
• Assist with inventory and stock counts.
• Answer questions on product features, sizing, and availability.
• Pack online orders for dispatch.
• Contribute to team meetings and a positive store environment.
• Stay updated on new products and promotions.
• Support other tasks as needed.
• Follow health and safety guidelines.

Skills

Retail experience

Customer service

Communication

Team player

Shift flexibility

Tech proficiency

Tools

Microsoft Office

Google Workspace

Job description

About the role

As a Retail Associate at Red Dot Running Company, you'll be right at the heart of the action — part of a small, close-knit team keeping the store running day to day. You'll report to the Retail Manager and work closely with the rest of the crew to hit store goals — but more than that, you'll help build the kind of shopping experience people actually want to come back for. We're not about scripted sales pitches; we want genuine conversations with customers who share the same passion for sport that you do.

Key responsibilities

• Welcome customers and help them find the right gear for their goals — from their first 5K to their next ultra.

• Handle transactions on our point-of-sale system — cash, card, all of it — quickly and accurately.

• Keep the store looking sharp — restocking, styling displays, and making sure shelves are always ready for the next customer.

• Help with inventory — receiving shipments, flagging any damage or shortages, and keeping stock counts accurate.

• Answer customer questions on product features, sizing, and availability — no scripts, just knowing your stuff.

• Pack up online orders and get them out the door.

• Bring good energy to the team — show up to team meetings, pitch in, and help make the store a place people want to be.

• Stay in the loop on new products, promotions, and what's in-store so you can give customers spot-on recommendations.

• Jump in on other tasks as needed — no two days are quite the same.

• Follow company policies and health & safety guidelines so the store stays safe and welcoming for everyone.

About you

• Retail experience is a plus but not a must — we care more about your enthusiasm and can-do attitude.

• A friendly, approachable vibe and genuine care for good customer service.

• Solid communication skills — you're comfortable chatting with customers and teammates alike.

• You thrive as part of a team, even when things get busy.

• Open to working a mix of shifts, including some evenings, weekends, and public holidays.

• Comfortable with everyday tech (Microsoft Office, Google Workspace, etc).

Benefits

• Competitive salary.

• Health insurance coverage, so you're looked after.

• Staff discounts on gear you'll actually want to use.

• Real room to grow — we promote from within and back your development.

• A close, supportive team that's got your back, and an active community around you.

About us

Red Dot Running Company is Singapore's go-to endurance sport specialty store — the place runners, triathletes, and functional fitness junkies come for gear, nutrition, and honest advice that actually helps them perform better. We're a fast-growing team that lives and breathes the sports we sell.