Retail Associate (Nike - Jewel)

GMG Sports SEA Pte. Ltd.; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

A leading sports retailer seeks enthusiastic individuals for a customer service role focused on Nike products. Candidates will deliver premium service, maintain product knowledge, and assist in daily operations, all within a team-oriented environment. Flexibility in working hours, including weekends and holidays, is essential to meet business needs.

Qualifications

• Passionate about Nike products and sports activities.
• Able to effectively communicate in English.
• Pleasant personality and professional conduct.

Responsibilities

• Assist in daily retail operations and ensure premium service.
• Inform customers about promotions and best seller items.
• Build positive relationships with consumers and teammates.

Skills

Customer Service

Product Knowledge

Teamwork

Communication

Reliability

Job description

Responsibilities

• Enthusiasm and eagerness to learn fundamentals of Service, Visual Presentation, and Stockroom.

• Being on top of our brand's product knowledge to ensure customers are assisted well with their needs

• You will deliver the best possible service and attention to all consumers, informing customers of our current promotions, best seller items

• Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning.

• Build positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events.

• Reliability and flexibility to work varied hours and days to meet the needs of the business - be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

• Being Brand's ambassador by complying with Brand standards

Requirements

• Passionate about all things Nike products and services and/or sports related activities is a must!

• Able to effectively communicate in verbal and written English

• Pleasant personality and professional conduct with the ability to work under pressure

• Able to accomplish multiple tasks in a fast-paced environment

• Able to work effectively with others in a team-oriented environment and provide excellent customer service

• Willing to work according to the retail hours, on weekends as well as on public holidays.