Retail Associate (Full Time)

New Balance Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading sports brand is seeking enthusiastic Retail Sales Associates to enhance customer experience and store performance in Singapore. Successful candidates will engage customers with exceptional service and contribute to operational excellence, all while promoting the New Balance brand. Opportunities for growth and various benefits are offered, including a staff discount and medical insurance.

Benefits

Staff discount and entitlement

Sales commissions and incentives

Medical insurance coverage

Great development opportunities

Inclusive working environment

Qualifications

• People person with a friendly demeanor.
• Past retail experience is an advantage but not essential.
• Ability to work flexible hours including weekends.

Responsibilities

• Achieve key performance indicators and contribute to store performance.
• Deliver customer satisfaction throughout the shopping journey.
• Assist with inventory management and store operations.

Skills

Customer service

Verbal communication

Team collaboration

Job description

Retail Sales Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

MAJOR ACCOUNTABILITIES:

• To achieve personal key performance indicators and contribute to overall store performance

• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store

• Play an integral part in the execution of inventory management

• Assist store leadership with opening and closing the store and support day to day operational functions in store.

• Familiarity with cash register functions and adaptable to point of sales programs

• Uphold and communicate visual merchandising and brand standards

• Adhere to company’s policies and procedures

REQUIREMENTS FOR SUCCESS:

• Should be a people person!

• Past retail experience is an advantage, but not necessary

• Strong customer service and verbal communication skills

• Demonstrated ability to flourish in a team environment

• Willingness to work a flexible schedule that may include weekends and holidays

• Required to work minimum of 9 hours per day or 44 hours a week

• Preferred Singaporean

ADDITIONAL BENEFITS:

• Staff discount and entitlement

• Sales Commissions and incentive

• Medical insurance coverage

• Great development opportunities

• Inclusive working environments across all locations