Retail Associate (Fashion)

Lagardère Travel Retail; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore seeks a customer-focused individual to join its team at Changi Airport. The role involves delivering exceptional customer service, maintaining store presentation, and managing sales transactions. Ideal candidates will have experience in luxury fashion retail and strong communication skills, with a positive attitude toward teamwork. The position requires flexibility for retail shift hours, including weekends and public holidays.

Qualifications

• Prior experience in luxury fashion retail.
• Strong communication and interpersonal skills.
• Excellent product knowledge.
• Attention to detail and high standards of presentation.
• Comfortable with retail shift hours at Changi Airport.

Responsibilities

• Deliver outstanding customer service and sales assistance.
• Maintain store presentation and visual merchandising standards.
• Process sales transactions accurately.
• Assist in managing stock levels.
• Contribute to sales targets achievement.

Skills

Customer service

Sales assistance

Communication skills

Interpersonal skills

Attention to detail

Job description

Job Description:

• Deliver outstanding customer service and sales assistance to all customers
• Maintain store presentation and visual merchandising standards
• Process sales transactions accurately and efficiently
• Assist in managing stock levels and replenishment
• Contribute to the achievement of sales targets and key performance indicators
• Identifies and handles customers’ inquiries and concerns in accordance to company and airport (refund) policy

Requirements:

• Prior experience in luxury fashion retail or in similar capacity
• Strong communication and interpersonal skills to engage with a diverse customer base
• Excellent product knowledge and the ability to make informed recommendations
• Attention to detail and a passion for maintaining high standards of presentation
• Comfortable to working in Changi Airport on retail shift hours, including weekends and public holidays
• A positive, service-oriented attitude and the ability to work collaboratively in a team