Retail Associate at Discover Singapore (Full Time) (5 Days/Airport)

Lagardere Travel Retail Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a leading retail company as a Retail Associate in Singapore where you will provide exemplary customer service and drive sales. Engage with customers, assist with product selections, and create a positive shopping environment while working in a collaborative team culture within a supportive workplace.

Benefits

Opportunities for career development

Collaborative team culture

Focus on employee well-being

Qualifications

• Excellent interpersonal and customer service skills.
• Flexible to work various shifts, including weekends and public holidays.
• Fresh graduates are welcome.

Responsibilities

• Achieve and exceed sales target by engaging customers.
• Provide detailed product information and process transactions.
• Maintain a clean and welcoming store environment.

Skills

Interpersonal skills

Customer service skills

Ability to work under pressure

Job description

Job Description:

As a Retail Associate at Discover Singapore, you will engage and provide the best shopping experience to customers according to the Lagardere Travel Retail standard and to create a positive shopping experience by identifying customers’ needs in order to appropriately advise and sell them products that drive sales through exemplary customer service.

Responsibilities:

• Achieve and exceed sales target by actively engaging customers and promoting products

• Greet and assist customers in a friendly and professional manner upon customer entering the store

• Provide detailed product information, answer customer inquiries, and make recommendations based on customer need and preferences

• Process transactions at the point of sale, including handling cash, credit cards, and returns in a timely and accurate manner

• Stock shelves, organize product displays, and maintain a clean, tidy, and welcoming store environment

• Monitor inventory levels, report any discrepancies to the Store-in-Charge (SIC) or Senior and assist in maintaining accurate stock records

• Assist in receiving and unpacking new inventory, ensuring products are displayed promptly and properly

• Adhere to all company policies, procedures, and safety standards

• Participate in regular team meetings and training sessions as required

Requirements:

• 5 days work week including weekend (44 hours rotating shift)

• Previous experience in retail or customer service role is a plus

• Excellent interpersonal and customer service skills

• Ability to work under pressure and remain efficient during busy periods

• Flexible to work various shifts, including weekends and public holidays

• Fresh graduates are welcome

What we offer

At Lagardere Travel Retail Singapore Pte Ltd, we are committed to creating a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including opportunities for career development, a collaborative team culture, and a focus on employee well-being.