Retail Associate (Airport Retail)

LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is seeking a Retail Associate for Changi Airport. Responsibilities include engaging customers, delivering first-class service, and maintaining store presentation. Candidates should have at least 1 year of retail sales experience and be comfortable working shifts. This position offers competitive salary and benefits including monthly allowances and bonuses.

Benefits

Monthly allowances up to $255

Attractive sales commission up to $400

Annual leave of 12 to 18 days

Medical and dental insurance

Joining Bonus of $600 for new hires

Qualifications

• Minimum 1 year of retail sales experience required.
• Comfortable with sales targets / Key Performance Indicator (KPI).
• Must be 21 years old and above as per Tobacco Act.

Responsibilities

• Engage customers to promote products and meet sales targets.
• Deliver first-class service and create a positive shopping experience.
• Ensure shelves are well-stocked and maintain cleanliness.

Skills

Interpersonal skills

Customer satisfaction-oriented

Basic computer skills

Education

Min N-Level or equivalent

Job description

Retail Associate

Location: Changi Airport

Working Hours: Rotating shift between 0600 and 0100 (FT) and 0700 and 2300 (PT)

Full-Time Shift: 9.5 hours including 1 hour unpaid break, 42.5 hours per week

Part-Time Shift: 9.5 hours including 1 hour unpaid break, min 5 days a week (Min 2 months commitment)

Salary: 2k - 2.5k (Part-time: 13/hour)

Responsibilities:

• Actively engage customers to promote products, apply upselling techniques, and meet or exceed sales targets.
• Deliver first-class service, communicate promotions clearly, and create a positive shopping experience.
• Ensure shelves are well-stocked and merchandise is presented according to visual guidelines.
• Use Point-of-Sale (POS) system to process all payments accurately, including cash reconciliation at shift end.
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment.
• Any other ad-hoc duties as assigned.

Requirements:

• Min N-Level or equivalent.
• Min 1 year of retail sales experience is required.
• Comfortable with sales targets / Key Performance Indicator (KPI).
• A good team player and self-driven attitude.
• Strong interpersonal and communication skills.
• Customer satisfaction-oriented.
• Basic computer skills.
• Comfortable to work retail and shift hours.
• Comfortable to handle liquor and tobacco products.
• Must be 21 years old and above as per Tobacco Act.

Benefits:

• Monthly allowances up to $255.
• Attractive sales commission up to $400.
• Annual leave of 12 to 18 days per calendar year.
• Medical and dental insurance.
• Joining Bonus of $600 for local Full Time new hires, subject to T&C.