Racket Sports Retail Specialist - Sales & Service

APEX SPORTING GROUP PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Commission and incentive scheme

Product knowledge training

Competitive salary package

Job summary

APEX SPORTING GROUP PTE. LTD. is seeking a customer-focused Retail Sales Associate to join our racket sports store in Central-West Singapore.

You will assist customers, showcase badminton and pickleball products, and help drive sales growth with in-depth product knowledge. You will handle cashiering, stock replenishment, and maintain store standards while delivering excellent service. Prior retail experience is advantageous, and a passion for racket sports will help you connect with customers

Qualifications

• Passion for badminton, pickleball, or other racket sports.
• Customer-oriented communication skills to engage and assist diverse customers.
• Positive attitude with a willingness to learn and adapt.
• Ability to work independently and collaboratively within a team.
• Comfortable working retail hours, including weekends and public holidays.
• Prior retail, sales, or customer service experience is an advantage.
• Knowledge of badminton equipment is beneficial.
• Experience in retail sales, inventory management, or e-commerce fulfilment is preferred.
• Racket stringing experience preferred; training will be provided for the right candidate.

Responsibilities

• Assist customers by answering product enquiries and recommending suitable racket sports equipment
• Deliver excellent customer service and provide after-sales support to enhance customer satisfaction
• Achieve individual and team sales targets through effective customer engagement and product knowledge
• Process cashiering and payment transactions accurately and efficiently
• Support daily retail operations to ensure smooth store functioning
• Maintain store cleanliness and uphold visual merchandising standards to create an inviting shopping environment
• Manage stock replenishment and maintain accurate inventory records to ensure product availability
• Learn and apply product specifications across major badminton and sports brands to advise customers confidently

Skills

Passion for racket sports

Customer-oriented communication

Retail sales experience

Inventory management

E-commerce fulfilment

Product knowledge of badminton

Teamwork and independence

Weekend shifts willingness

Job description

APEX SPORTING GROUP PTE. LTD. is seeking a customer-focused Retail Sales Associate to join our racket sports store in Central-West Singapore.

You will assist customers, showcase badminton and pickleball products, and help drive sales growth with in-depth product knowledge. You will handle cashiering, stock replenishment, and maintain store standards while delivering excellent service. Prior retail experience is advantageous, and a passion for racket sports will help you connect with customers