RETAIL ASSISTANT MANAGER

Ai Muay Management; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Ai Muay Management is seeking a capable professional to assist the Retail Manager in overseeing daily store operations and driving sales performance in Singapore. You will ensure excellent customer service, maintain inventory accuracy, and uphold company standards.

The role involves supervising store staff, monitoring sales data, merchandising, stock management, and prompt handling of customer inquiries. You will also help with scheduling, training, reporting, and enforcing policies to ensure

Responsibilities

• Support the Retail Manager in coordinating daily retail store activities to ensure efficient operations
• Supervise and guide retail staff to maintain productivity and adherence to operational standards
• Monitor sales data regularly to track performance and implement actions to achieve sales targets
• Manage merchandising, stock levels, and product displays to optimize customer engagement and sales
• Respond promptly and professionally to customer enquiries and resolve complaints to enhance customer satisfaction
• Track inventory levels and coordinate timely stock replenishment to prevent shortages
• Maintain store cleanliness, safety protocols, and compliance with company policies
• Prepare detailed sales and operational reports to inform management decisions
• Assist in scheduling staff shifts, conducting training sessions, and monitoring employee performance
• Support the implementation and enforcement of company policies and procedures within the store

Job description

Job Summary

Assist the Retail Manager in overseeing daily store operations to drive sales performance, ensure excellent customer service, maintain inventory accuracy, and uphold company standards.

Responsibilities

• Support the Retail Manager in coordinating daily retail store activities to ensure efficient operations
• Supervise and guide retail staff to maintain productivity and adherence to operational standards
• Monitor sales data regularly to track performance and implement actions to achieve sales targets
• Manage merchandising, stock levels, and product displays to optimize customer engagement and sales
• Respond promptly and professionally to customer enquiries and resolve complaints to enhance customer satisfaction
• Track inventory levels and coordinate timely stock replenishment to prevent shortages
• Maintain store cleanliness, safety protocols, and compliance with company policies
• Prepare detailed sales and operational reports to inform management decisions
• Assist in scheduling staff shifts, conducting training sessions, and monitoring employee performance
• Support the implementation and enforcement of company policies and procedures within the store