RETAIL ASSISTANT MANAGER

KITCHEN KING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A retail management company in Singapore is seeking a dedicated Retail Assistant Manager to support daily operations across multiple outlets. This role involves managing store performance, enhancing customer service, and developing team members. Ideal candidates should have a Bachelor's degree and 3-5 years of relevant experience in retail. Join a dynamic team with opportunities for advancement and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Performance bonuses

Opportunity for career advancement

Qualifications

• 3-5 years of experience in retail operations or supervisory roles.
• Proven ability to meet and exceed sales goals.
• Knowledge of retail trends and customer preferences.

Responsibilities

• Assist in managing day-to-day operations of multiple retail locations.
• Support the Retail Manager in achieving sales targets.
• Assist in recruiting, training, and onboarding new retail staff.
• Ensure compliance with workplace safety regulations.

Skills

Organizational skills

Multitasking abilities

Communication skills

Interpersonal skills

Analytical skills

Education

Bachelor’s degree in Business Administration or Retail Management

Tools

Microsoft Office Suite

POS systems

Retail management software

Inventory management tools

CRM tools

Job description

Job Overview

We are seeking a dedicated and capable Retail Assistant Manager to support the Retail Manager in overseeing the daily operations of our retail outlets. The ideal candidate will assist in managing store performance, coordinating with teams, and delivering excellent customer service. This role is perfect for individuals who are passionate about retail management and eager to develop their leadership skills while contributing to business success.

Key Responsibilities

Store Operations:

• Assist in managing day-to-day operations of multiple retail locations to ensure efficiency and consistency.
• Coordinate with inventory and logistics teams to maintain appropriate stock levels and product displays.
• Ensure that all retail locations adhere to company policies, procedures, and operational standards.
• Address and resolve operational challenges promptly to ensure smooth store operations.

Sales & Customer Experience:

• Support the Retail Manager in developing and implementing strategies to achieve sales targets.
• Monitor store performance and provide suggestions for improvement.
• Assist in managing promotional activities and campaigns to drive customer engagement and revenue.
• Ensure consistent delivery of excellent customer service across all locations.
• Handle customer feedback and complaints in a professional and timely manner.

Team Supervision & Development:

• Assist in recruiting, training, and onboarding new retail staff.
• Provide guidance and support to team members to enhance their performance.
• Coordinate team schedules, assign tasks, and ensure smooth workflow.
• Organize and lead team meetings to communicate updates and align with company goals.
• Foster a positive work environment to boost morale and encourage teamwork.

Compliance & Safety:

• Ensure all retail locations comply with workplace safety regulations and local laws.
• Conduct periodic checks to ensure proper implementation of health, safety, and hygiene practices.

Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• 3-5 years of experience in retail operations or supervisory roles.
• Strong organizational and multitasking skills to manage multiple store locations.
• Proven ability to meet and exceed sales goals.
• Excellent communication and interpersonal skills for interacting with customers, teams, and stakeholders.

Proficiency in computer applications, including:

• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• Familiarity with inventory management and CRM tools.
• Analytical and problem-solving skills to address operational and team challenges.
• Knowledge of retail trends and customer preferences.
• Multilingual proficiency is a bonus.

Why Join Us?

• Opportunity to gain valuable experience managing retail operations.
• Work in a dynamic and fast-paced environment with a supportive team.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• A clear career path with opportunities for advancement within the organization.