Retail Assistant Manager

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail organization in Singapore is seeking a Retail Assistant Manager to oversee daily store operations, lead the team in achieving sales targets, and ensure high levels of customer satisfaction. The ideal candidate should have at least 2 years of management experience in retail or the wellness industry and be comfortable working weekends. This role offers a competitive salary in the range of $3000-$3500.

Qualifications

• At least 2 years of management experience in retail or luxury product sales.
• Comfortable to work weekends and public holidays.

Responsibilities

• Oversee daily operations of the retail store.
• Lead the team to achieve sales targets.
• Supervise, train, and motivate store staff.
• Build relationships with key clients and ensure customer satisfaction.
• Execute marketing campaigns and improve sales strategies.

Skills

Management experience

Customer service

Sales performance

Job description

Overview

Retail Assistant Manager

Working Days: 5 days

Location: Ang Mo Kio Hub

Salary: $3000-$3500

Requirements

• At least 2 year of management experience in the health and wellness industry/ retail sales or high-end/luxury product sales
• Comfortable to work on weekends / Public Holidays

Responsibilities

1. Store Operations: Responsible for the overall daily operations of the retail store, including but not limited to product sales, customer service, product display and merchandising, stock control, cash management, and administrative record-keeping.
2. Sales Targets: Lead the store team to achieve company-set sales targets on a yearly, quarterly, and monthly basis. Monitor performance, allocate tasks, and implement action plans to ensure goals are consistently met or exceeded.
3. Team Leadership: Supervise, train, mentor, and motivate store staff to deliver high-quality service and sales performance. Build a high-performing team and develop future leadership talent.
4. Customer Management: Build and maintain relationships with key clients, VIPs, and corporate customers. Ensure customer satisfaction by handling feedback and complaints effectively, and drive customer loyalty and repeat purchases.
5. Marketing & Promotions: Execute company marketing campaigns and in-store promotions. Collect feedback from customers and staff to improve sales strategies. Contribute to planning and implementing initiatives to increase footfall and sales revenue.
6. Additional Responsibilities:
   • Provide tailored recommendations of wellness products to suit customer needs.
   • Support and guide new team members to improve their sales and customer service skills.
   • Contribute actively to business development by identifying new market channels, planning sales activities, increasing store revenue, improving customer retention, and enhancing the average transaction value.