Retail Assistant

Kim Tee Holding; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Retail Operations Coordinator to enhance store productivity and efficiency. This role involves overseeing daily operations, ensuring effective marketing activities, and maintaining high housekeeping standards. You will be responsible for coordinating stock management and collaborating with cross-functional teams to resolve operational issues. If you are passionate about retail and possess strong organizational skills, this is a fantastic opportunity to make a significant impact in a dynamic retail environment.

Qualifications

• Experience in retail operations and managing daily shop activities.
• Ability to coordinate marketing and promotional activities effectively.

Responsibilities

• Enhance in-store displays to boost sales from walk-ins.
• Ensure smooth daily operations based on standard procedures.
• Coordinate marketing programs and manage stock levels.

Skills

Operational Management

Marketing Coordination

Customer Service

Inventory Management

Problem Solving

Education

Food Hygiene Certificate

Tools

POS Systems

Job description

- Review and enhance in store display to encourage sales from walk-ins and passer by

- Ensure smooth daily operations of shops based on standard operating procedure

- Proper upkeep of shop infrastructure and that housekeeping standards are maintained

- Ensure marketing and promotional activities are carried out efficiently

- Ensure sufficient stock especially for upcoming promotion

- Co-ordinate and execute relevant marketing and instore programmes

- Provide constant feedback to Retail Operations Manager on shop operational matters, if any

- Periodic checks on competitors' pricing, merchardising display & marketing activities.

- Coordinate regular shop stock take exercise

- Ensure that operational issues / information are promptly and accurately delivered

- Follow up with operational matters and deliver solutions that are efficient, accurate, and aligned with company policies

- Develop and improve operational workflows to enhance stores’ productivity and efficiency

- Assist in planning, organisation and execution of new initiatives, operational procedures, trainings, inventory stocktake and be present where required

- Liaise with cross-functional departments and external vendors to troubleshoot operational tech & equipment, such as POS issues, production defects, resolving customer grievances etc.

- Coordinate the procurement monthly store supplies, and all necessary operational materials and all store events

- Perform other duties as assigned

Candidates with food hygiene certificate will have added advantages.