Retail Area Support Executive (Operations)

Valuemax Group Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company in operations is seeking an Area Support Executive to enhance store services and compliance. This role involves coordination, support for audits, and engagement with various store operations throughout Singapore. Fresh graduates with a diploma in business or retail management are encouraged to apply, offering a great entry point into the industry.

Qualifications

• Strong organizational and communication skills required.
• Fresh graduates are welcome to apply.

Responsibilities

• Assist with routine store checks and audits.
• Support statutory board requirements and operational updates.
• Coordinate with Operations Team for store activities.

Skills

Organizational skills

Communication skills

Education

Diploma in business or retail management

Job description

Job Title: Area Support Executive (Operations)

Role Overview: Reports to the Area Manager in supporting store operations, ensuring compliance, and assisting with daily tasks.

Key Responsibilities:

• Assist with routine store checks and audits.
• Support random cash audits, form updates, and store maintenance checks.
• Monitor customer deposits, license expiries, and coordinate equipment calibration.
• Provide ROP/AML updates and operational guidance.
• Execute and implementation of new initiatives and system enhancements.
• Assist with staff counselling, disciplinary actions, and ensure fairness in manpower deployment.
• Recommending on possible process improvements.
• To ensure repairs, maintenance, and security are in order.
• Assist with statutory board requirement.
• Ensure valuation, marketing feedback, and pricing guidance is in place.
• Assist with sales interactions and customer service.
• Ensure and monitor on customer recoveries and recommend blacklisting.
• Attend Ops meetings and prepare minutes.
• Assist in operational updates.
• Coordinate and liaise with Operations Team in store openings, closures, relocations, and stock takes.

Requirements:

• Strong organizational and communication skills.
• Frequent travel to various store locations.
• Diploma in business or retail management preferred.
• Fresh graduates are welcome to apply.