Retail Advisor

Mister Mobile; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Mister Mobile in Singapore is looking for a motivated Retail Advisor to support daily store operations and deliver excellent customer service. You will engage customers, understand their needs, and recommend suitable mobile devices and solutions.

The role requires a cheerful, energetic, and client-focused personality with strong interpersonal communication. Training will be provided; prior experience in retail is not required.

Qualifications

• No experience required; training will be provided.
• Customer service-oriented and willing to go the extra mile.
• Professional and cheerful attitude.
• Energetic, outgoing, and friendly personality.
• Passion for mobile and electronic devices will be highly advantageous.
• Good interpersonal & communication skills.

Responsibilities

• Responsible for day-to-day retail operations.
• Deliver high-quality standards of service to customers.
• Proactively engage and attend to walk-in customers.
• Understand customer needs and recommend suitable products and solutions.
• Handle inquiries and resolve customer issues in a timely and professional manner.
• Provide after-sales support, including assistance with repair-related matters.
• Perform cashiering duties.
• Receive, process, and organize incoming goods/deliveries.
• Maintain cleanliness, organization, and product displays in the store.
• Support the team with ad-hoc duties as and when required.

Skills

Customer service

Interpersonal skills

Positive attitude

Team player

Job description

About Us:

With 14 years in the industry, Mister Mobile is Singapore’s trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every customer experience is met with a personal touch. As a market leader in the mobile service provider industry, we obtained ISO certification, CaseTrust accreditation, and a Carousell InstantBuy Award. We have also received more than 15,000+ positive reviews for our services.

As a fast-growing company, we cultivate a collaborative and inclusive workplace. We prioritize employee development and uphold key values such as innovation, customer satisfaction, and teamwork while offering career growth and mentorship opportunities.

Profile:

We are looking for a motivated and customer-orientedRetail Advisorto join our team. The Retail Sales Assistant plays a key role in ensuring smooth daily operations of the retail store while delivering exceptional customer service. This position requires strong interpersonal skills, a positive attitude, and a genuine interest in mobile and electronic devices.

Job Description:

• Responsible for day-to-day retail operations.
• Deliver high-quality standards of service to customers.
• Proactively engage and attend to walk-in customers.
• Understand customer needs and recommend suitable products and solutions.
• Handle inquiries and resolve customer issues in a timely and professional manner.
• Provide after-sales support, including assistance with repair-related matters.
• Perform cashiering duties.
• Receive, process, and organize incoming goods/deliveries.
• Maintain cleanliness, organization, and product displays in the store.
• Support the team with ad-hoc duties as and when required.

Requirements:

• No experience required; training will be provided.
• Customer service-oriented and willing to go the extra mile.
• Possesses a professional and cheerful attitude.
• Energetic, outgoing, and friendly personality.
• Passion for mobile and electronic devices will be highly advantageous.
• Good interpersonal & communication skills.