Retail Admin Assistant (Casual Labour)

SINGAPORE MARRIOTT TANG PLAZA HOTEL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel in Singapore seeks a Retail Office Associate to ensure smooth operations during the festive period. Responsibilities include engaging customers, promoting products, and handling administrative tasks. This role requires strong customer service, organizational abilities, and commitment from August 2025 to February 2026.

Qualifications

• No experience is required.
• Willing to go the extra mile.
• Able to commit from August 2025 to February 2026.

Responsibilities

• Handle festive hotline duties and engage guests warmly.
• Assist with administrative tasks like processing orders and managing inventory.
• Promote and sell festive products via various channels.

Skills

Customer service orientation

Strong organizational skills

Communication skills

Education

GCE 'O' Levels or equivalent

Job description

JOB SUMMARY

Responsible for the smooth operation at the Retail Office by carrying out all job tasks effectively and efficiently. To provide administrative support and assist with planning and executing of festive orders.

JOB DUTIES AND RESPONSIBILITIES

· Handling festive hotline duties, assist and engage with guests warmly, providing personalized product recommendations and advice.

· Possess good product knowledge and perform upselling constantly through active recommendation or suggestive selling during order taking. Promoting and selling festive products or merchandise via email, phone or online enquiries.

· Handling administrative tasks related to the festive period, such as processing orders, managing inventory, or handling customer inquiries, organizing corporate orders and administrative processes during festive periods.

· Liaise with retail booths for stock requisitions, order management, and operational matters.

· These roles often require strong organizational skills, communication skills, and the ability to manage multiple tasks efficiently, especially during busy periods.

· Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

. Candidate must possess at least GCE ‘O’ levels and above

. No experience is required

. Willing to go the extra mile

. Customer service oriented

. Able to commit from August 2025 to February 2026

. Able to perform rotating shift duties, including weekends and public holidays