RESTAURANTS MANAGER

PALATE PLEASERS PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A local restaurant management company in Singapore is seeking a Restaurant Manager to oversee daily operations, improve customer satisfaction, and manage staff effectively. The ideal candidate should have strong experience in restaurant management, knowledge of Bangladesh cuisines, and a proven track record in enhancing operational efficiency. This role offers competitive compensation and opportunities for professional growth.

Qualifications

• Strong experience in restaurant management and operations.
• Proven ability to enhance customer satisfaction.
• Ability to train and evaluate staff effectively.

Responsibilities

• Coordinate daily restaurant operations.
• Deliver superior customer service.
• Manage staff performance and training.

Skills

Customer service

Staff management

Operational cost control

Knowledge of Bangladesh cuisines

Job description

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Need to monitor stock rotation procedures are followed as per inventory.
• Experience in all Bangladesh cuisines.