Restaurant Supervisor

SHIN KATSU PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Japanese restaurant in Singapore is seeking a Supervisor to oversee daily operations. The ideal candidate will manage staff, ensure food quality, and uphold traditional Japanese hospitality standards. Experience in Japanese cuisine and strong leadership skills are essential for this role.

Qualifications

• Experience in a Japanese restaurant, preferably in a supervisory role.
• Strong knowledge of Japanese cuisine and dining customs.
• Excellent leadership, problem-solving, and communication skills.

Responsibilities

• Supervise daily restaurant operations for smooth service.
• Ensure food quality and authenticity meet Japanese cuisine standards.
• Train and motivate front-of-house and kitchen staff.

Skills

Leadership

Problem Solving

Communication

Job description

Oversee daily restaurant operations, ensure excellent customer service, maintain food quality, and supervise staff in a Japanese restaurant setting. Uphold traditional Japanese hospitality (Omotenashi) while optimizing efficiency and profitability.

Key Responsibilities

Operations Management

• Supervise daily restaurant operations for smooth service.
• Ensure food quality and authenticity meet Japanese cuisine standards.
• Maintain cleanliness and hygiene in the kitchen, dining area, and storage.
• Manage inventory and coordinate with suppliers for fresh ingredients.
• Oversee opening and closing procedures.
• Uphold high standards of Omotenashi to enhance guest experiences.
• Handle customer inquiries, complaints, and special requests professionally.
• Collaborate with chefs to recommend dishes and seasonal specials.
• Ensure compliance with food safety and workplace regulations.
• Conduct routine checks on equipment and report maintenance issues.

Staff Supervision & Training

• Train and motivate front-of-house and kitchen staff in customer service and food presentation.
• Conduct pre-shift briefings on tasks, menu changes, and promotions.
• Ensure proper Japanese dining etiquette, including greetings and serving techniques.
• Assist in hiring, evaluating, and coaching staff.

Qualifications & Requirements

• Experience in a Japanese restaurant, preferably in a supervisory role.
• Basic knowledge of simple Japanese greetings.
• Professionalism and good manners in workplace interactions.
• Non-smokers preferred.
• Strong knowledge of Japanese cuisine and dining customs.
• Excellent leadership, problem-solving, and communication skills.
• Ability to work in a fast-paced environment.
• Basic Japanese language and cultural knowledge is an advantage.
• Perform additional duties as assigned by management.

Working Hours & Conditions

• Shift work, including weekends and public holidays.
• 5.5-day work week.

Only shortlisted candidates will be contacted.