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A leading company in the F&B sector, Ledodo Group, seeks an experienced Restaurant Supervisor to ensure exceptional service delivery. The role involves overseeing daily operations, managing team performance, and ensuring compliance with service standards while interacting with guests to gather feedback and enhance satisfaction.
Support Managers in the daily operations of the restaurant to ensure smooth service. Responding to guest inquiries and feedback while ensuring a high level of customer satisfaction.
Actively gather guest feedback during service to ensure satisfaction.
Perform general service duties, including taking orders, serving, clearing, and table setup. Oversee the setup, cleanliness, maintenance, and safety of dining areas
Ensuring proper inventory management and effective communication with the culinary team to support timely food service operations.
Handle cashiering and payment processes accurately.
Supervise and train staff in accordance with the outlet’s service standards.Ensure compliance with the company’s Standard Operating Procedures (SOPs)
Serve as Manager on Duty in the absence of Managers.
Job Requirements: