Restaurant Shift Manager

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant establishment in Singapore is looking for an energetic Shift Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate should have at least 2 years of supervisory experience, strong leadership skills, and the ability to manage staff and operations efficiently. This role offers competitive salary, career growth, and flexible scheduling.

Benefits

Competitive salary

Opportunities for career growth and development

Flexible scheduling

Employee discounts

Qualifications

• Proven experience in a supervisory role within the restaurant or hospitality industry (2+ years preferred).
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and remain calm under pressure.

Responsibilities

• Manage the restaurant's operations during assigned shifts.
• Supervise, train, and mentor team members to perform at their best.
• Maintain high standards of hospitality and address customer inquiries or complaints promptly.

Skills

Leadership

Customer service

Problem-solving

Communication

Education

High school diploma or equivalent

Bachelor's degree in Hospitality Management

Tools

Point of Sale (POS) systems

Job description

Overview

Job Description: Restaurant Shift Manager

Location: UBI

Type: Full-Time / Part-Time

We are seeking an energetic and organized Shift Manager to oversee the daily operations of our restaurant during designated shifts. The ideal candidate will ensure smooth operations, deliver exceptional customer service, and maintain high standards of food quality, cleanliness, and safety. This role is pivotal in fostering teamwork and motivating staff to exceed performance expectations.

Responsibilities

1. Shift Operations:
   • Manage the restaurant's operations during assigned shifts.
   • Ensure all opening, mid-shift, and closing duties are completed efficiently.
2. Staff Management:
   • Supervise, train, and mentor team members to perform at their best.
   • Schedule and delegate tasks to optimize productivity.
   • Address and resolve any team conflicts professionally.
3. Customer Service:
   • Maintain high standards of hospitality and address customer inquiries or complaints promptly.
   • Oversee the dining area to ensure a positive guest experience.
4. Inventory and Supplies:
   • Monitor inventory levels and coordinate with the kitchen and suppliers to ensure stock availability.
   • Minimize waste by adhering to portion controls and reducing unnecessary costs.
5. Health and Safety Compliance:
   • Ensure compliance with all health, safety, and hygiene standards.
   • Conduct routine inspections of food preparation and service areas.
6. Financial Responsibilities:
   • Assist with daily cash handling, including closing tills and preparing shift reports.
   • Monitor labor and operational costs during shifts to ensure profitability.

Requirements

1. Experience and Skills:
   • Proven experience in a supervisory role within the restaurant or hospitality industry (2+ years preferred).
   • Strong leadership and communication skills.
   • Customer service-oriented with problem-solving abilities.
2. Technical Knowledge:
   • Familiarity with Point of Sale (POS) systems and basic financial processes.
   • Understanding of food safety regulations and certifications (e.g., Food Handler's License or equivalent).
3. Personal Attributes:
   • Ability to work in a fast-paced environment and remain calm under pressure.
   • Exceptional time management and multitasking skills.
   • A proactive and positive attitude toward challenges and team-building.
4. Education:
   • High school diploma or equivalent (Bachelor's degree in Hospitality Management or related field is a plus).

What We Offer

• Competitive salary
• Opportunities for career growth and development
• Flexible scheduling
• Employee discounts and other perks