Restaurant Revenue & Digital Operations Manager (CCP PMET)

bmg hospitality pte. ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

bmg hospitality pte. ltd., based in Singapore, is redesigning the Restaurant Manager role into a data-driven commercial position focused on revenue growth, demand forecasting, digital operations, and customer intelligence.

You will work with the Head Chef and Procurement to optimise labour, inventory and promotions using cloud POS data, develop targeted offers and measurable revenue initiatives, and implement AI-assisted scheduling and dashboards.

Qualifications

• Experience in F&B or hospitality management is preferred.
• Strong data literacy and ability to translate metrics into actions.
• Proven track record in revenue optimisation or pricing.

Responsibilities

• Use cloud POS and dashboards to analyse sales by hour, product and customer behaviour.
• Forecast restaurant demand using occupancy, reservations, trends and events.
• Coordinate staffing, food prep, purchasing and promotions against forecast.
• Track average spend, table turnover, and promotional results.
• Develop targeted offers and personalised recommendations.
• Test restaurant technology workflows and report usability issues.
• Produce management dashboards with actionable insights.

Skills

Revenue Optimisation

Data Analytics

Technology Adoption

Digital Marketing

Job description

About the Role

The Restaurant Manager position is being redesigned from a conventional floor-management role into a data-driven commercial role. The Manager will be accountable not only for service and staff but also for revenue optimisation, demand forecasting, digital operations, customer intelligence, labour productivity and measurable commercial improvement.

Key Responsibilities

• Use cloud POS and BMG dashboards to analyse sales by hour, product, service period and customer behaviour.

• Forecast restaurant demand using hotel occupancy, reservations, historical trends, events and other relevant factors.

• Coordinate staffing, food preparation, purchasing and promotions against forecast demand.

• Track average spend, table turnover, product attach rate, service time and promotional results.

• Recommend bundles, menu pricing, happy-hour mechanics and revenue initiatives using data.

• Use AI-assisted smart rostering to align staffing with expected demand.

• Work with the Head Chef and Procurement team on predictive ordering, PAR levels and just-in-time inventory.

• Analyse diner profiles and preferences.

• Develop targeted offers and personalised recommendations.

• Measure Capsule Social Modern-to-Gabriel and Gabriel-to-hotel conversion.

• Test restaurant technology workflows and report usability issues.

• Produce management dashboards with recommended actions rather than only operating figures.

CCP Growth Skills

• Revenue Optimisation

• Data Analytics

• Technology Adoption and Innovation

• Digital Marketing

Structured Career Conversion

The selected employee may undergo up to 24 weeks of OJT covering restaurant analytics, forecasting, digital POS data, AI-assisted scheduling, customer intelligence and revenue optimisation.

Suitable Background

Candidates may come from F&B, hospitality, retail, service operations, outlet operations, customer service or other people-management environments. Candidates with transferable management experience who have not previously operated a data-led restaurant revenue function are welcome to apply.