Restaurant Outlet Manager — Service Excellence Leader

EA RECRUITMENT PTE. LTD.; Singapore; Presencial; SGD 42 000 - 45 000; Tempo integral

Resumo da oferta

A well-established Japanese F&B company in Singapore is seeking an experienced F&B Manager to oversee restaurant service and daily operations.

You will coach staff, maintain food quality and hygiene, handle guest feedback, manage inventories, schedules, and reporting to the General Manager.

Competitive salary SGD 3,800–4,000 per month plus incentives; 5.5 days workweek, meals provided, central location, and excellent welfare.

Qualificações

• Minimum 1–3 years of experience in F&B managerial positions.
• GCE O Level and above.
• Excellent communication and guest service orientation.

Responsabilidades

• Oversee restaurant service and ensure smooth daily operations.
• Handle guest complaints and feedback to ensure satisfaction.
• Provide coaching and feedback to staff.
• Monitor operating systems of the outlet for efficiency.
• Maintain food quality and hygiene standards.
• Greet and seat guests; assign tables by group size.
• Record and report food-related complaints to the Chef.
• Ensure team briefings before service periods.
• Promote the restaurant and build a loyal customer base.
• Handle emergencies and difficult situations professionally.
• Maintain cleanliness and upkeep of facilities and pantries.
• Participate in monthly stock takes and inventory checks.
• Develop and implement service-related training programs.
• Plan weekly rosters and prepare daily/weekly reports.
• Report restaurant status to General Manager daily.

Conhecimentos

Leadership

Staff coaching

Guest service

Communication

Formação académica

GCE O Level and above

Descrição da oferta de emprego

A well-established Japanese F&B company in Singapore is seeking an experienced F&B Manager to oversee restaurant service and daily operations.

You will coach staff, maintain food quality and hygiene, handle guest feedback, manage inventories, schedules, and reporting to the General Manager.

Competitive salary SGD 3,800–4,000 per month plus incentives; 5.5 days workweek, meals provided, central location, and excellent welfare.