Restaurant Operations Manager

TAURUS MARKETING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading dining establishment in Singapore seeks a Manager to oversee daily operations, staff management, and inventory control. The ideal candidate will demonstrate strong leadership skills, exceptional customer service, and a commitment to improving financial performance.

Responsibilities

• Supervising staff, managing reservations, and ensuring a positive dining experience.
• Recruiting, training, and scheduling employees, addressing performance issues.
• Managing food and beverage supplies, monitoring inventory, and controlling costs.

Skills

Leadership and Management

Communication

Customer Service

Job description

Key Responsibilities:

• Daily Operations:Supervising staff, managing reservations, and ensuring a positive dining experience for customers.
• Staff Management:Recruiting, training, and scheduling employees, as well as providing performance feedback and addressing any issues.
• Inventory and Cost Control:Managing food and beverage supplies, monitoring inventory levels, and controlling costs to minimize waste and maximize profitability.
• Financial Management:Tracking sales, managing budgets, and analyzing financial reports to identify areas for improvement.
• Customer Satisfaction:Addressing customer complaints, ensuring high-quality service, and implementing strategies to improve customer retention.

Skills and Qualifications:

• Leadership and Management: Ability to motivate and guide staff, delegate tasks effectively, and maintain a positive work environment.
• Communication: Strong verbal and written communication skills for interacting with staff, customers, and vendors.
• Customer Service: Excellent interpersonal skills and a commitment to providing exceptional customer service.