Restaurant Operations Manager

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the dining sector seeks a Manager to oversee daily operations, staff management, and customer satisfaction. The ideal candidate will have strong leadership abilities, exceptional communication skills, and a commitment to superior customer service, ensuring a positive dining experience for all customers.

Qualifications

• Ability to motivate and guide staff, delegate tasks effectively.
• Strong verbal and written communication skills.
• Excellent interpersonal skills.

Responsibilities

• Supervising staff and managing daily operations.
• Recruiting, training and scheduling employees.
• Managing food and beverage supplies and controlling costs.
• Tracking sales and managing budgets.

Skills

Leadership and Management

Communication

Customer Service

Job description

Key Responsibilities:

• Daily Operations: Supervising staff, managing reservations, and ensuring a positive dining experience for customers.
• Staff Management: Recruiting, training, and scheduling employees, as well as providing performance feedback and addressing any issues.
• Inventory and Cost Control: Managing food and beverage supplies, monitoring inventory levels, and controlling costs to minimize waste and maximize profitability.
• Financial Management: Tracking sales, managing budgets, and analyzing financial reports to identify areas for improvement.
• Customer Satisfaction: Addressing customer complaints, ensuring high-quality service, and implementing strategies to improve customer retention.

Skills and Qualifications:

• Leadership and Management: Ability to motivate and guide staff, delegate tasks effectively, and maintain a positive work environment.
• Communication: Strong verbal and written communication skills for interacting with staff, customers, and vendors.
• Customer Service: Excellent interpersonal skills and a commitment to providing exceptional customer service.