Restaurant Operations Lead - Front & Back of House

328 FOOD MANUFACTURING PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

328 FOOD MANUFACTURING PTE. LTD. in Singapore seeks an experienced restaurant operations leader to oversee front and back of house, ensuring smooth daily service and adherence to quality standards.

You will analyze staff feedback, manage supplies, enforce health and safety, control costs, and deliver detailed reports to management.

Responsibilities

• Lead and coordinate front and back of house restaurant operations to ensure smooth daily functioning
• Promote excellent customer service by responding tactfully and professionally to customer complaints to enhance satisfaction
• Maintain strict quality control standards for all food served to uphold restaurant reputation
• Analyze staff evaluations and feedback to identify improvements that enhance customer experience
• Forecast and order kitchen supplies, goods, and cleaning products to meet operational needs efficiently
• Monitor and enforce health code compliance and sanitation standards to ensure a safe environment
• Identify opportunities to reduce waste and lower operational costs without compromising quality
• Generate detailed weekly, monthly, and annual operational reports to inform management decisions
• Train new employees and deliver ongoing training programs to maintain high staff performance
• Troubleshoot and resolve operational problems promptly to minimize disruptions
• Manage administrative tasks including accurate cash handling, credit card transactions, and staff scheduling

Job description

Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

328 FOOD MANUFACTURING PTE. LTD.

SUPERVISOR

328 FOOD MANUFACTURING PTE. LTD.

SUPERVISOR

Islandwide

Full Time

Executive

2 years exp

F&B

Compressed Work Schedule

328 FOOD MANUFACTURING PTE. LTD.

SUPERVISOR

MCF-2026-1356832

Islandwide

Full Time

Executive

2 years exp

F&B

Compressed Work Schedule

$3,200 to $4,300 Monthly 0 application Posted 06 Aug 2026 Closed on 20 Aug 2026

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Consumer Goods

Supervisory Skills

Purchasing

Ensuring Food Quality

Operational Reporting

Customer Experience Analysis

Accountability

Administrative Support

Monthly Accruals

handing customer complaints

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