Restaurant Manager / Assistant Manager (Japanese Cuisine & Wine Sales)

SHIN KATSU PTE. LTD.; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to oversee daily operations and deliver exceptional dining experiences. This role emphasizes the importance of Japanese dining traditions, staff leadership, and wine sales. You will supervise kitchen and front-of-house teams, ensuring high standards in food presentation and service. With a focus on customer satisfaction, you will personalize service and enhance guest experiences through expert wine recommendations. If you have a passion for hospitality and a strong background in restaurant management, this is an exciting opportunity to make a significant impact.

Qualifications

• 3-5 years of experience as a Restaurant Manager in Japanese cuisine.
• Strong knowledge of Japanese dining etiquette and operations.

Responsibilities

• Oversee daily restaurant operations and ensure exceptional dining experiences.
• Train and mentor staff in customer service and wine pairing.
• Manage stock levels and source high-quality ingredients.

Skills

Restaurant Management

Japanese Cuisine Knowledge

Wine Sales

Customer Service

Staff Leadership

Problem-Solving

Education

WSET Certification

Job description

Job Summary

Oversee daily restaurant operations, ensure exceptional dining experiences, manage staff, drive wine sales, and maintain high standards of service and hospitality.

Key Responsibilities

Restaurant Operations & Management

• Supervise kitchen and front-of-house teams for smooth coordination.
• Ensure high standards in food presentation and service, following Japanese dining traditions.
• Address operational challenges and improve efficiency.
• Deliver an authentic Japanese dining experience with excellent hospitality.
• Handle customer inquiries, feedback, and complaints professionally.
• Personalize service and enhance guest experiences through wine recommendations and upselling.
• Ensure adherence to food safety, hygiene, and health regulations.
• Maintain cleanliness in kitchen and dining areas.
• Enforce restaurant policies and safety procedures.
• Develop promotions, seasonal menus, and wine-pairing events.
• Support revenue growth and customer retention strategies.
• Manage online presence and customer reviews if required.
• Maintain financial records, sales reports, and operational documentation.
• Analyze business performance and suggest improvements.
• Report to senior management on sales, challenges, and strategies.
• Manage stock levels for ingredients, beverages, and supplies.
• Source high-quality ingredients and wines while controlling costs.
• Monitor food and beverage costs, minimize waste, and optimize portion control.

Staff Leadership & Training

• Train and mentor staff in Japanese dining etiquette, customer service, and wine pairing.
• Manage work schedules, assignments, and team performance.
• Foster a positive and professional work environment.

Wine & Beverage Sales

• Recommend and upsell wines, sake, and beverages that complement Japanese cuisine.
• Train staff on wine selection, tasting notes, and food pairings.
• Maintain and update the wine and sake list, working with suppliers for quality selection.
• Organize wine-tasting events and promotions.

Requirements

• 3-5 years of experience as a Restaurant Manager, preferably in Japanese cuisine.
• Strong knowledge of Japanese dining etiquette and restaurant operations.
• Experience in wine sales, sake knowledge, and food pairing.
• WSET certification or similar wine education is a plus.
• Strong leadership, communication, and problem-solving skills.
• Experience in staff management, cost control, and inventory management.
• Passion for customer service and hospitality.
• Able to work shifts, weekends, and public holidays.

Working Hours & Conditions

• Shift work, including weekends and public holidays.
• 5.5-day work week.

Only shortlisted candidates will be contacted.